The Thurston, Pierce, Lewis, and Mason Counties IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

read more

 

Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

read more

Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

read more

Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

read more

When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At PC Technologies, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

  • First Name *
  • Last Name *
  • Company name
  • Phone *



      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      PC Technologies understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About PC Technologies

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO W. Jeff Seeman has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

      Read More
      Our Difference
       
      It's a Secret

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

      Discover What It Is!
       

      Refer A Friend To PC Technologies!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

      Read More
      Refer a Friend
       

      What Our Clients Say

      • I highly recommend PC Technologies for any of your IT and/or computer needs
        Practice Manager at Robert GR Lang, MD Inc

        Jeff has provided computer components and IT services to our medical practice since 2007. He has seen us through a system conversion, office move, and EMR implementation, providing the peripherals and support needed to make a smooth transition each time. He and his staff are prompt, professional, and price conscious. I highly recommend PC Technologies for any of your IT and/or computer needs

      • Gets it fixed fast
        CPA

        Jeff and his staff installed a major computer upgrade for my office. There was no down time for my staff, the system works great and whenever there's glitch, Jeff, or one of his staff, gets it fixed fast.

      • No more having to take the computer into the store
        Director at Washington Gemological Laboratory

        I have relied on Jeff and his crew for not only minor 'bugs' that occur but also for swapping out the entire data from an older laptop into the one I currently use. They have always been able to do the job and quickly. Most of the time they are able to resolve the issue over the phone, while controlling my computer from their office. Love it!! Makes my life so much easier. No more having to take the computer into the store.

      • Jeff is the IT consultant for our company.
        Citizen Action Network at Freedom Foundation

        He goes the extra mile to ensure that all of our computer infrastructure is running smoothly. When we do encounter problems Jeff is quick to respond. He has become integral to our team--so much so, we should call him a staff member rather than a consultant.

      • PC Tech is a great place to get all of your IT needs.
        Branch Manager / Loan Officer at Weststar Pacific Mortgage

        Jeff is always available and works with you on the best possible solutions to ones needs. I would recommend PC Tech to anyone that is running a business and does not want to deal with IT.

      • Jeff is able to bridge the gap between IT professional and customer relationships very well.
        Board Member at Seattle Search Network

        I've recommended him to clients that are in need of IT services many times. Jeff is highly skilled in IT and understands the changing trends and its impact to the small business owner. I'd highly recommend Jeff to others seeking for an IT professional.

      Latest Blogs

      Windows 10 Gets a High Score From PC Gamers

      This year, for the month of June, the total number of gamers using Windows 10 for Steam, in both 32-bit and 64-bit format, reached 44.6 percent. This presents an increase of 3.41 percent from the previous month, and a 1.54 percent increase from the month before that. It’s safe to say that Windows 10 is “picking up steam,” so to speak, but it seems that the free* upgrade is likely playing into these gamers’ decisions to make the upgrade to Microsoft’s latest operating system. And, well, why wouldn’t it? Gamers want to take advantage of this opportunity to improve their experience while they still can.

      *FREE WINDOWS UPGRADE EXPIRES THIS FRIDAY!

      Of course, not all Steam users utilize Windows 10. 36.97 percent of Steam users have Windows 7 installed on their PCs, which is down 2 percent from last month. Windows 8 and 8.1, however, make up about 12 percent of Steam users. Altogether, Windows users account for about 95.5 percent of gamers on Steam, while OS X retains about 3.6 percent, and Linux snags a paltry 0.8 percent.

      Whether you’re a gamer or not, there’s no denying that there’s at least one lesson to be learned from these statistics, and it’s that the latest operating system for your Windows computer is needed if you want to get the most out of it. Gamers are often known for their meticulous attention to PC performance and specifications, so it’s no surprise that we see such a huge increase in Windows 10 statistics concerning PC gamers.

      If anything, this should be a testament to how valuable the latest software solutions can be for your business’s workstations. Gamers take their hobby seriously, and they want only the best and brightest way to experience their entertainment. Why shouldn’t you try your hand at experiencing greater productivity and efficiency with Microsoft’s latest operating system?

      If you haven’t yet upgraded to Windows 10, the fact remains that it’s a great operating system that can keep your business running throughout the near and not-so-distant future. PC Technologies’s technicians can help your organization implement it in the best way possible. It’s important that you assess your current needs and ensure that Windows 10 is compatible with your legacy applications and software solutions. In this scenario, it’s best to have the expertise of a professional to lean on. To get started, reach out to us at 360-491-2227.

      And who knows? Maybe Windows 10 will help your business achieve its next high score.

      Learn More

      Tip of the Week: 6 PC Troubleshooting Guidelines that Every User Should Know

      Next time you run into a PC problem that you just can’t wrap your head around, try out these six troubleshooting tips.

      • Keep things simple: You’d be surprised by how often some of the most common problems with technology can be resolved by simply restarting it. Reset the hardware or application, check to see if the machine is plugged in properly, shut the machine down, or reboot it. After all, there’s no real reason to go through in-depth troubleshooting practices if the problem can be easily resolved with a restart.
      • If others tried it, try it anyway: Sometimes you’ll be passed a problem that’s been tested by other people within your organization. Thinking it will help you narrow down the problem, they’ll list off what they have or haven’t done. While this might be helpful, you should trust your own judgement - perhaps they didn’t perform a process correctly, or maybe they say that they’ve tried it, but really haven’t. Don’t leave any stone unturned.
      • PEBKAC (user error): This issue, “problem exists between keyboard and chair,” is a common reason why you might be unable to diagnose what the real problem is. ZDNet estimates that about 80 percent of problems are due to user errors, which means that the one at fault might not be technology at all. In these cases, it’s important to accept that you might be wrong and work towards whatever the solution might be.
      • Replicate the issue: In order to best understand a problem, sometimes it’s helpful to try to remake the issue. After all, if you know how a problem starts, you might be able to best learn how to fix it. Ask your end-users how the symptoms showed up, and what they were doing when disaster struck.
      • Fix vs replace: Your IT budget needs to be considered when you’re choosing to either implement new technology, or to fix recurring issues with your old solutions. You need to understand where the fine line between fixing or replacing lies. It makes no sense to purchase new technology if there’s still life left in your current solutions. On the other hand, hardware refreshes can be considered when you’re looking for ways to improve operations and get rid of old technology that’s no longer functional or needed.
      • Seek professional assistance: If you can’t resolve a problem on your own, you need to realize that it’s often more advantageous to seek out professional help, rather than waste valuable time and resources by doing it yourself. Remember, there’s no shame in asking for help when it’s needed. Businesses often do this with their IT, as it can get quite technical and challenging for those who aren’t specifically trained on its best practices. Instead, outsourcing it eliminates this responsibility so that you can focus on your business.

      PC Technologies can be your outsourced IT experts. To learn more, reach out to us at 360-491-2227.

      Learn More

      DroidJack Malware is Super-Effective Against Impatient Pokémon Go Users

      The Pokemon series has long been known as one of Nintendo’s most popular gaming franchises, and with the release of Pokemon Go, the series has finally made its way to everyday mobile device users. It’s currently ranked as the #1 most downloaded free app on the Apple Store, as well as the Google Play store. The game was such a hit that Nintendo’s stock increased exponentially overnight, and the app has over 26 million users worldwide - more than Tinder, Twitter, Google Maps, and other mobile apps.

      However, like many extremely popular things, hackers have taken this and exploited it to do their bidding. Prior to the app’s release worldwide, many impatient fans downloaded the APK (Android application package) from third-party websites and “side-loaded” it onto their devices. This can only be done by going into Android’s settings and allowing app installation from unknown sources. Normally, this is a red flag for any security-minded mobile device user, as some malware is known to infect devices and download apps without the permission of the user; yet, some Pokemon fans just couldn’t wait, and downloaded the APK without thinking of the consequences; like downloading a backdoor.

      Considering how many countries outside the United States, Australia, and New Zealand, are still waiting for access to Pokemon Go, many have chosen to just use the APK to get the app on their device, rather than wait for the official release. One particular source of the APK provides a modified version of Pokemon Go that, upon installation, installs a backdoor onto the device, which allows for remote access to the device and provides full control over the victim’s phone. The infected version of Pokemon Go is so well-done and inconspicuous that the user likely won’t know that their device has been infected. Security firm Proofpoint suggests that it’s entirely possible that, should infected devices connect to your network, networked resources can also be put at risk.

      Take a look at the DroidJack-infected app’s permission request, and see for yourself just how strange they might look.

      https://www.proofpoint.com/sites/default/files/users_content/10/pokemon-fig2.png
      https://www.proofpoint.com/sites/default/files/users_content/10/pokemon-fig3.png

      When downloading any app, it’s crucial that you drive this best practice into the heads of your employees: be sure to pay attention to the permissions required by the apps that you download. For example, there’s no real reason why Pokemon Go would need to make phone calls, edit and send text messages, modify your contacts, and record audio. All of this is just asking for disaster. While exploitation of the APK hasn’t been observed in the wild, it represents a dangerous development in mobile applications, one which shows hackers taking advantage of wildly popular smartphone apps, and turning them into catalysts to spread their malware and influence.

      There are two lessons to be learned. Don’t download apps from unknown sources, even if they’re just games, and make sure that your employees know what your policy on mobile apps is on your in-house network. Also, be sure to examine a new app’s permissions, and only download them from the Apple store or Google Play store. Among your millennial workforce, there may be many users of Pokemon Go, so it’s your responsibility to reach out to them, and educate them on these best practices.

      After all, “Gotta catch ‘em all,” doesn’t refer to malware infections.

      Learn More

      Know someone who would benefit from PC Technologies? Let us know!

      Latest Blog Entry

      Windows 10 has been gaining traction in the workplace, but to see a different side of the value that Microsoft’s latest operating system provides, let’s look to the exact opposite of the workplace: recreation. Specifically, Windows 10 has gained in popularity amongst PC game...

      Latest News

      PC Technologies launches new website!

      PC Technologies is proud to announce the launch of our new website at www.pctechnologies.net. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

      Account Login

      Remember me