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The Thurston, Pierce, Lewis, and Mason Counties IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At PC Technologies, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      PC Technologies understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About PC Technologies

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO W. Jeff Seeman has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

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      Our Difference
       
      It's a Secret

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

      Discover What It Is!
       

      Refer A Friend To PC Technologies!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      Refer a Friend
       

      What Our Clients Say

      • I highly recommend PC Technologies for any of your IT and/or computer needs
        Practice Manager at Robert GR Lang, MD Inc

        Jeff has provided computer components and IT services to our medical practice since 2007. He has seen us through a system conversion, office move, and EMR implementation, providing the peripherals and support needed to make a smooth transition each time. He and his staff are prompt, professional, and price conscious. I highly recommend PC Technologies for any of your IT and/or computer needs

      • Gets it fixed fast
        CPA

        Jeff and his staff installed a major computer upgrade for my office. There was no down time for my staff, the system works great and whenever there's glitch, Jeff, or one of his staff, gets it fixed fast.

      • No more having to take the computer into the store
        Director at Washington Gemological Laboratory

        I have relied on Jeff and his crew for not only minor 'bugs' that occur but also for swapping out the entire data from an older laptop into the one I currently use. They have always been able to do the job and quickly. Most of the time they are able to resolve the issue over the phone, while controlling my computer from their office. Love it!! Makes my life so much easier. No more having to take the computer into the store.

      • Jeff is the IT consultant for our company.
        Citizen Action Network at Freedom Foundation

        He goes the extra mile to ensure that all of our computer infrastructure is running smoothly. When we do encounter problems Jeff is quick to respond. He has become integral to our team--so much so, we should call him a staff member rather than a consultant.

      • PC Tech is a great place to get all of your IT needs.
        Branch Manager / Loan Officer at Weststar Pacific Mortgage

        Jeff is always available and works with you on the best possible solutions to ones needs. I would recommend PC Tech to anyone that is running a business and does not want to deal with IT.

      • Jeff is able to bridge the gap between IT professional and customer relationships very well.
        Board Member at Seattle Search Network

        I've recommended him to clients that are in need of IT services many times. Jeff is highly skilled in IT and understands the changing trends and its impact to the small business owner. I'd highly recommend Jeff to others seeking for an IT professional.

      Check out our Videos!

      Latest Blogs

      Tip of the Week: Using Your Android Device from Your Desktop

      In order to use this function, you need to be sure of a few things:

      • You have a Samsung Galaxy device (although more should be compatible soon) running Android 9.0 or later with the Link to Windows tool.
      • Your computer is running the Windows 10 October 2019 Update or later (at this point, it probably should be later).
      • You're connected to the same Wi-Fi network on both devices.

      It is also important to keep in mind that this feature is not compatible with accounts designated as work or school accounts.

      What Does This Allow Me to Do?

      Simply stated, this compatibility allows you to use your Android device's applications alongside the ones on your desktop or laptop, thereby reducing the time you waste switching back and forth between devices as you go about your day.

      Interacting with your applications on-screen is simple.

      • A single click works the same as a single tap.
      • Right clicking works similarly to the Back button.
      • Clicking and holding is the same as touching and holding.
      • Clicking and dragging works to select content.
      • Scrolling allows you to move vertically and horizontally between apps.

      There are a few limitations to this capability—namely, the fact that some apps may not allow casting to your computer's display, the fact that some will require the use of a touch-input PC, and the fact that sounds are not also cast to your PC. However, if you're someone who relies on both your PC and your mobile device throughout the day, this function will likely be of some use.

      So, is this something you could see yourself using? Leave a comment to tell us why or why not, and don't forget to subscribe to our blog!

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      Taking a Look at Budget Smartphone Offerings from Samsung, Apple, and Google

      Past Flagship Phones

      If you are looking to pay a fraction of what you would pay for a new smartphone, you have to first look at flagships from a year or two ago. They will probably provide the best value as they typically have comparable or superior specs to the devices released in the mid-range this year while they have better cameras, better processors, and better displays. A few options to consider are the Samsung Galaxy s9 and s9+, the LG V50 thinQ, the iPhone X, or Google’s Pixel 3+. Users can expect enough software support to make buying an older flagship a solid move. 

      Samsung Galaxy A51

      The A51 is one of the better phones in the A-series Samsung’s lineup, and users can see value as it is priced at the edge of the budget price point. It features a 6.5-inch Super AMOLED display, 4 or 8 gigs of RAM, and several features that flagships don’t support, like a 3.5mm headphone jack and expandable storage. Available in Prism Crush Black, Prism Crush White, Prism Crush Blue, or Prism Crush Pink, the Galaxy A51 can be found on most major carriers and unlocked online.

      Samsung Galaxy A51
      Body: Plastic with Gorilla Glass 3 front, plastic back
      Display: 6.5-inch Super AMOLED (~405 ppi)
      OS: Android 10
      Chipset: Octa-core Exynos 9611
      Memory: 4-8 GB RAM
      Expandable Memory: microSDXC
      Cameras: Rear - 48 MP (wide), 12 MP (ultrawide, 5 MP (macro, 5 MP (depth); Front - 32 MP (wide)
      Sounds: Loudspeaker, 3.5mm headphone jack
      Battery (endurance rating): 4,000 mAh (86 hours)
      Security: In-display fingerprint reader
      Miscellaneous: Accelerometer, Gyrometer, Proximity, Barometer, Compass, Bixby assistant
      Other versions: Samsung Galaxy A-series

      Google Pixel 4a 5G

      Google may have backed off the flagship smartphone race in 2020, but for years they have been delivering solid smartphones with one of the best software experiences on the market. The Google Pixel 4a 5G, is 5G capable, if that is applicable to you, but the real value is the passable specs and the price point, found hundreds of dollars below devices with comparable specs. Available in Just Black and Clearly White, the Pixel 4a 5G is available in the Google store or from many major service carriers.

      Google Pixel 4A 5G
      Body: Plastic with Gorilla Glass 3 front and plastic back
      Display: 6.2-inch OLED, HDR (~413 ppi)
      OS: Android 11
      Chipset: Qualcomm Snapdragon 765G
      Memory: 6 GB RAM
      Expandable Memory: No
      Cameras: Rear - 12.2 MP (wide), 16 MP (ultra wide); Front - 8 MP (wide).
      Sounds: Stereo Speakers, 3.5mm Headphone Jack
      Battery: 3,885 mAh
      Security: Fingerprint reader
      Miscellaneous: Accelerometer, Gyrometer, Proximity, Barometer, Compass, Google Assistant
      Other versions: 4G LTE version

      Apple iPhone SE

      Apple’s 2020 version of their SE device looks the same as their last one. It actually looks just like an iPhone 8, which was one of Apple’s most popular devices. The new SE runs iOS on Apple’s A13 Bionic chip, and while significantly smaller than many devices you see, delivers a solid user experience for fans of the operating system

      Apple iPhone SE (2020)
      Body: Aluminum with Gorilla Glass front and back
      Display: 4.7-inch Retina IPS LCD (~326 ppi)
      OS: iOS 13
      Chipset: Apple A13 Bionic 
      Memory: 3 GB RAM
      Expandable Memory: No
      Cameras: Rear - 12 MP (wide); Front - 7 MP
      Sounds: Stereo Speakers, No Headphone Jack
      Battery (endurance rating): 4,500 mAh (87 hours)
      Security: Fingerprint reader
      Miscellaneous: Accelerometer, Gyrometer, Proximity, Compass, Siri assistant

      There are many other budget devices on the market, but to get the biggest bang for your buck, you will want to go with an established brand that has support for major app stores and has a track record of building solid hardware.

      Do you think you would be able to use a budget smartphone for your daily device? Leave your opinions in the comments section below and check back soon for more great technology content.

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      Ransomware Shouldn’t Cost You a Thing

      Common Types of Ransomware

      As with most cyberthreats, ransomware keeps mutating, flooding the market with all types of dangerous malware. It can often be difficult to keep track of the threats. One thing is for certain, ransomware often relies on similar tactics to ultimately hold the data hostage. Let’s quickly take a look at five of the most common types of ransomware right now:

      • Cerber - Cerber targets Microsoft 365 users through the use of an elaborate phishing campaign. 
      • CryptoLocker - One of the most famous ransomware strains that is now just a copy of the original that was shut down back in 2014. 
      • CryLocker - CryLocker uses a personalized ransom note using the encrypted files on a person’s computer or server. This ransomware locks a person out of their computer entirely. 
      • Locky - Spread through phishing, this ransomware instructs users to enable macros to read the message. Once that’s complete, the malware will start encrypting files, and demanding a ransom. 
      • Jigsaw - One of the worst of a bad lot. When triggered, Jigsaw will delete one or more files every hour for 72 hours. If the ransom hasn’t been paid when the 72-hour window is up, all the files are deleted. 

      Steps You Should Take

      No business can afford to have their data encrypted, deleted, or worse. Fortunately, there are things you can do to avoid it. Let’s take a look at 10 steps that users can take to avoid dealing with any of the above threats.

      1. Never click on unverified links
      2. Do not open email attachments unless they are from a trusted source
      3. Don’t download files from websites you don’t trust
      4. Do your best to avoid giving out personal data
      5. Don’t use USB or SD Card drives that you didn’t purchase yourself
      6. Keep your software patched and updated, including security software
      7. Utilize antivirus, firewall, and other security software
      8. Use a virtual private network on public Wi-Fi
      9. Backup your data onsite and in the cloud
      10. Use a mail server with spam protection and content filtering software

      But, If You Do Get It…

      The ten tips above will help you avoid getting ransomware, but all it takes is one time for the nightmare to happen. In the past 12 months, $380 million has been spent trying to buy back access to ransomware-infected files, computing systems, and servers. At PC Technologies, we are of the belief that there are no good reasons to buy back your data. In your haste to get control over your data, you may consider paying the extortion fee, but here are a few reasons why you shouldn’t:

      • The attack might be fake
      • You may not get all your data back
      • The hackers could leave malware behind 
      • You set a precedent that you will pay if attacked
      • You are reinforcing the notion that hacking and scamming is profitable. 

      In fact, there are some legislatures in the US that are looking to make paying scammers’ ransom illegal. Since multiple municipalities have already gotten ransomware and paid the fine, more hackers are targeting them. The U.S. Treasury has already stated that they are firmly against payments to any ongoing extortion, including ransomware; and, in some cases, doing so may be breaking the law.

      If you would like more information about ransomware, or if you are looking to get a comprehensive backup and recovery platform in place to stay proactive against a possible ransomware attack, call the IT professionals at PC Technologies today at 360-491-2227.

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      Know someone who would benefit from PC Technologies? Let us know!

      Latest Blog Entry

      Windows 10 has long played nice with the Android platform, but did you know that there is a way that you can actually use the same apps you would find on your mobile device on your PC? For this week's tip, we'll go over how you can enable this capability.

      Latest News

      PC Technologies launches new website!

      PC Technologies is proud to announce the launch of our new website at www.pctechnologies.net. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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