The Thurston, Pierce, Lewis, and Mason Counties IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At PC Technologies, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      PC Technologies understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About PC Technologies

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO W. Jeff Seeman has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

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      Our Difference
       
      It's a Secret

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

      Discover What It Is!
       

      Refer A Friend To PC Technologies!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      Refer a Friend
       

      What Our Clients Say

      • I highly recommend PC Technologies for any of your IT and/or computer needs
        Practice Manager at Robert GR Lang, MD Inc

        Jeff has provided computer components and IT services to our medical practice since 2007. He has seen us through a system conversion, office move, and EMR implementation, providing the peripherals and support needed to make a smooth transition each time. He and his staff are prompt, professional, and price conscious. I highly recommend PC Technologies for any of your IT and/or computer needs

      • Gets it fixed fast
        CPA

        Jeff and his staff installed a major computer upgrade for my office. There was no down time for my staff, the system works great and whenever there's glitch, Jeff, or one of his staff, gets it fixed fast.

      • No more having to take the computer into the store
        Director at Washington Gemological Laboratory

        I have relied on Jeff and his crew for not only minor 'bugs' that occur but also for swapping out the entire data from an older laptop into the one I currently use. They have always been able to do the job and quickly. Most of the time they are able to resolve the issue over the phone, while controlling my computer from their office. Love it!! Makes my life so much easier. No more having to take the computer into the store.

      • Jeff is the IT consultant for our company.
        Citizen Action Network at Freedom Foundation

        He goes the extra mile to ensure that all of our computer infrastructure is running smoothly. When we do encounter problems Jeff is quick to respond. He has become integral to our team--so much so, we should call him a staff member rather than a consultant.

      • PC Tech is a great place to get all of your IT needs.
        Branch Manager / Loan Officer at Weststar Pacific Mortgage

        Jeff is always available and works with you on the best possible solutions to ones needs. I would recommend PC Tech to anyone that is running a business and does not want to deal with IT.

      • Jeff is able to bridge the gap between IT professional and customer relationships very well.
        Board Member at Seattle Search Network

        I've recommended him to clients that are in need of IT services many times. Jeff is highly skilled in IT and understands the changing trends and its impact to the small business owner. I'd highly recommend Jeff to others seeking for an IT professional.

      Check out our Videos!

      Latest Blogs

      As IT and OT Merges, You Need to Be Prepared

      What Is the Difference Between IT and OT?

      As time has passed, this distinction has become harder and harder to make. It was once as simple as determining whether it was more concerned with the data your business collects, or with the machines and equipment that your business uses.

      However, as these separate entities have drifted together over time, it is nowhere near that simple today. In fact, it isn’t even all that practical to refer to them as “software” and “hardware” anymore.

      Today, IT and OT work together to keep processes running, creating new challenges that businesses need to contend with. Let’s briefly review some of these challenges.

      Targeted Cyberattacks

      As IT has introduced the Internet to OT, attackers have embraced the opportunity to specifically target these systems… especially proprietary technologies and legacy solutions. In other words, operational technologies now need to be protected from threats once reserved for information technology. OT networks are also susceptible to the threat of disruption tools, like ransomware, botnets, and other attacks intended to suspend operations, but it is also important that IT networks are protected with network monitoring solutions.

      Compliance Complexity

      Numerous government bodies and industry authorities alike have laid down various standards for businesses to uphold, lest they be fined for non-compliance or fall victim to the circumstances these standards are meant to avert. Keeping your operational technology manually managed can become prohibitively expensive, so certain IT implementations can assist in maintaining the intricate requirements businesses are beholden to.

      Mounting Security Challenges

      As new devices rise in popularity, particularly the connected devices that make up the Internet of Things, the opportunities for an attack to take place see a similar rise. These increased opportunities put added strain on your cybersecurity. Selecting the right solutions to monitor and mitigate these threats is therefore crucial.

      Controls for Your IT and OT Security

      In order to properly prepare for the threats that the blending of IT and OT can create, you should make sure you establish the following practices:

      • Hardware inventory controls
      • Software inventory controls
      • Ongoing vulnerability management
      • Measured use of admin privileges
      • Secure hardware and software configurations
      • Audit analysis and maintenance

      PC Technologies has the experience to keep your business on the right path as information technology and operational technology become more and more integrated. To learn how we can assist you, reach out to us at 360-491-2227 today.

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      Tip of the Week: Keyboard Shortcuts Using the Windows Key

      Things have come a long way since 1994, but the Win Key still adorns the typical PC keyboard. Today, we wanted to give you some of the shortcuts possible with the Windows Key inside Microsoft’s latest OS, Windows 10.

      Shortcuts Featuring the Win Key

      Here’s a list of some of the most useful shortcuts using the Windows key:

      Basic Functions

      • Win Key - Pressing the Windows Key alone allows you to open and close the Start Menu
      • Win Key + Up - Maximize window
      • Win Key + Down - Minimize window
      • Win Key + Left - Orient window to left side of screen
      • Win Key + Right - Orient window to right side of screen
      • Win Key + Home - Minimize all but active window
      • Win Key + Shift + Left/Right - Move an open window/application from one monitor to another
      • Win Key + M - This will minimize all windows
        • WinKey + Shift + M - This will restore all minimized windows
      • Win Key + L - Lock your computer (this also allows you to switch users)
      • Win Key + Tab - Open task view
      • Win Key + E - Opens File Explorer
      • Win Key + R - Open the Run menu
      • Win Key + D - Hide/display the desktop

      Taskbar Functions

      • WinKey + T - Cycle through the programs currently in your Taskbar
      • WinKey + Number - Start pinned Taskbar program that corresponds to the number
      • Shift + WinKey + Number - Opens a new instance of the corresponding Taskbar program

      Desktop Functions

      • Win Key + Ctrl + D - Start a new virtual desktop
      • Win Key + Ctrl + Left/Right - Cycle through your available desktops
      • Win Key + Ctrl + F4 - Close the current desktop

      We think you’ll find this list helpful in your attempts to navigate Windows 10. For more great tips and tricks subscribe to our blog.

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      How to Use a CRM Effectively

      The Concept of a CRM Strategy

      With so many businesses relying on a CRM, it’s important to find a strategy that works to optimize your use of the software. Here are a few ways a CRM can work to help your business:

      • It condenses data in context to help you be able to use it for reference. 
      • As its name suggests, a CRM helps manage the company’s customer interactions.
      • Eliminating redundancy, it helps promote an efficient sales process. 

      A CRM Strategy that works, starts with a plan. Here are some tips on how to go about planning out a solid strategy:

      1. Understand Your Goals and Strategize For Them
        What are your business’ goals? How can you use your CRM to make those goals possible? When you have considered what exactly you want and how you want to go about it, you should start setting up your CRM to reach these goals. 

      2. Analyze and Organize Your Team
        Your staff may not always share your optimism when incorporating new software, but when rolling out your CRM, you need to make them understand how it will change their jobs, and how the software will change the business as a whole.

        To get the best results you will need to set expectations early, so that your team knows their specific roles in the use of the CRM. Additionally, you will want to set some easy-to-track key performance indicators (KPIs) that will help you measure the progress they are making.

      3. Implementing Your New Solution and Strategy
        You will want to determine how the different accounts will be divided up within your CRM and concoct a policy of collecting all the information you need from a contact that is going to be included. You should also strongly consider mapping out your sales processes for each of your services so it is easier to manage your brewing business.

        It is also a good idea to keep your software requirements in mind when selecting your CRM, as you will want to select a title that plays nicely with your existing solutions. Is your chosen email platform Outlook? You’ll want to be sure to find one with a built-in integration.

      If you need help rolling out a new CRM, or setting up your CRM strategy, the knowledgeable experts at PC Technologies can help. Call us today at 360-491-2227 to talk to one of our consultants about CRM best practices and management tips.

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      Know someone who would benefit from PC Technologies? Let us know!

      Latest Blog Entry

      Businesses have two different types of technology to contend with each day: their information technology, and their operational technology. As these categories have become less distinct with the introduction of the Internet of Things and other similar advancements, a few new...

      Latest News

      PC Technologies launches new website!

      PC Technologies is proud to announce the launch of our new website at www.pctechnologies.net. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

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