The Thurston, Pierce, Lewis, and Mason Counties IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At PC Technologies, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      PC Technologies understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About PC Technologies

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO W. Jeff Seeman has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

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      Our Difference
       
      It's a Secret

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

      Discover What It Is!
       

      Refer A Friend To PC Technologies!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      Refer a Friend
       

      What Our Clients Say

      • I highly recommend PC Technologies for any of your IT and/or computer needs
        Practice Manager at Robert GR Lang, MD Inc

        Jeff has provided computer components and IT services to our medical practice since 2007. He has seen us through a system conversion, office move, and EMR implementation, providing the peripherals and support needed to make a smooth transition each time. He and his staff are prompt, professional, and price conscious. I highly recommend PC Technologies for any of your IT and/or computer needs

      • Gets it fixed fast
        CPA

        Jeff and his staff installed a major computer upgrade for my office. There was no down time for my staff, the system works great and whenever there's glitch, Jeff, or one of his staff, gets it fixed fast.

      • No more having to take the computer into the store
        Director at Washington Gemological Laboratory

        I have relied on Jeff and his crew for not only minor 'bugs' that occur but also for swapping out the entire data from an older laptop into the one I currently use. They have always been able to do the job and quickly. Most of the time they are able to resolve the issue over the phone, while controlling my computer from their office. Love it!! Makes my life so much easier. No more having to take the computer into the store.

      • Jeff is the IT consultant for our company.
        Citizen Action Network at Freedom Foundation

        He goes the extra mile to ensure that all of our computer infrastructure is running smoothly. When we do encounter problems Jeff is quick to respond. He has become integral to our team--so much so, we should call him a staff member rather than a consultant.

      • PC Tech is a great place to get all of your IT needs.
        Branch Manager / Loan Officer at Weststar Pacific Mortgage

        Jeff is always available and works with you on the best possible solutions to ones needs. I would recommend PC Tech to anyone that is running a business and does not want to deal with IT.

      • Jeff is able to bridge the gap between IT professional and customer relationships very well.
        Board Member at Seattle Search Network

        I've recommended him to clients that are in need of IT services many times. Jeff is highly skilled in IT and understands the changing trends and its impact to the small business owner. I'd highly recommend Jeff to others seeking for an IT professional.

      Latest Blogs

      Why You Need to Properly Dispose of e-Waste

      Have you ever wondered what happens to your old devices after you throw them in the trash? Eventually, any discarded devices of yours will find their way into a landfill or shipped to a third-world country where they will accumulate. Anything used to construct these devices will have ultimately been wasted, as they are now useless hunks of precious metals, glass, and other resources. Here are some statistics about e-waste that might make you rethink tossing that old smartphone into your garbage can.

      • 45 million tons of electronics were thrown away in 2016.
      • Only 20% of e-waste is properly documented and recycled.
      • $55 billion worth of raw materials are wasted on devices that are thrown away--with smartphones alone accounting for about $9 billion.
      • 76% of all e-waste is ultimately unaccounted for with an unknown endgame.

      With more technology being produced every year, it’s natural to see the amount of e-waste rise as time progresses. Yet, e-waste is a considerable issue for your organization. There is one major pitfall that you’ll want to consider regarding your business’s e-waste: data security.

      Data Security
      Any data that can be found on your business’ devices is at risk of being compromised, and if you no longer own the devices, this risk grows much greater. Consider this scenario; you discard your old smartphone when you purchase a new one, and a hacker finds it after you have disposed of it. They then proceed to access any accounts connected to it, including access to your company’s cloud-based network and data storage. They can do this even with something like an external hard drive.

      The logical conclusion to this dilemma is to make sure that your devices are properly wiped or destroyed prior to disposing them. You can do this by either physically destroying the device itself, or by reaching out to PC Technologies. We can properly take care of your unneeded devices and follow the right steps to make sure that any devices you no longer need won’t unexpectedly place your organization at risk. Plus, we can help you recycle your devices so that they have a reduced chance of filling a dump somewhere halfway across the world.

      To learn more about how to eliminate unnecessary devices in an unwasteful manner, reach out to us at 360-491-2227.

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      Tip of the Week: Keeping Productivity Up When the Internet is Down

      Tidy Up
      Regardless of the season, an Internet outage is an excellent opportunity to do some spring cleaning. Whether your workspace itself is getting a little cluttered, or the files on your local network need to be organized, what better time is there to make sure things are spic-and-span?

      Making sure that your workspace is tidy, and that your employees do the same, can also have benefits that will impact each employee and your organizational collaboration. An organized desk features fewer distractions than a cluttered one, and makes resources easier for someone else to find, should the desk’s tenant be out that day.

      This benefit extends to storage space around the office. A cluttered cabinet is one that’s hard to find things in. Taking the time to tidy it up will help you save time later, and doing it during an Internet outage means that you aren’t taking up time that could be spent doing something else.

      If you still have access to your data storage, take the opportunity to organize them. Folders are your friend in this case, as you can develop a hierarchy that permits you to arrange those ‘loose’ files scattered around your desktop into a concise and logical system, making them much easier to find.

      Teamwork!
      If there’s one weakness to a workplace being so technology-intensive, it’s the boundaries that it can put up between team members. Communicating through a screen all day doesn’t allow for the camaraderie that some old-fashioned facetime can develop, which can lead to improved synergy and productivity when working collaboratively. If your Internet fails you, you may want to take advantage of that time to encourage some face-to-face interactions.

      Whether they take the opportunity to hold meetings or fraternize with other departments, your employees can engage in some team building as they wait for Internet access to return. Alternatively, they can also meet up and discuss ideas they may have and never had the opportunity to share before.

      It isn’t just your employees who can benefit from this, either. Letting your employees get to know you a little better, and vice versa, can help keep them engaged and allow you to understand who they are a little better as you manage them. This allows you to better sculpt your management style to suit each employee, maximizing your impact.

      Go Mobile
      Many employers may find that mobile devices can be distracting in the office, they can be a real blessing as well. Should your Internet fail you, your team may be able to continue working on some of their tasks by utilizing their mobile data, either as a part of a BYOD strategy with data reimbursement, or on a company-provided device. For assistance in setting up these solutions, reach out to us.

      What are some of the things you do to combat the loss of productivity due to an Internet outage? Share your strategies in the comments!

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      ALERT: Meltdown/Spectre Vulnerability Grants Malware Access, Patch It Today

      In a blog maintained by a user known only as Python Sweetness, a post went up stating that “an embargoed security bug impacting apparently all contemporary CPU architectures that implement virtual memory, requiring hardware changes to fully resolve.”

      In layman’s terms, there was a bug that interfered with how other programs interacted with the CPU. A functioning CPU has two modes, kernel and user. User mode is the one that is generally considered ‘safe’ mode, while kernel mode grants access into the computer’s inner workings. Python Sweetness, however, realized that there was a bug that blurred the lines between user and kernel mode. This issue created a means for malware and other malicious programs to access a system’s hardware directly.

      This bug was expected to cause the system to have to switch entire processes back and forth between user mode and kernel mode, which would ultimately slow any of the computer’s functions to a crawl. What’s worse, the initial expectation was that the computer could only be fixed with a hardware change. Fortunately, a fix was devised and released as a Windows update, costing only 2 percent of system performance (much less than what would be lost otherwise).

      For PCs with Windows 10 installed and an antivirus that supports the patch, the fix should already be in place. However, to confirm this, go to Settings > Update & Security to see if there are any updates waiting to be installed. If not, check your update history for Security Update for Windows (KB4056892), or check with your antivirus provider to find out when it will be supported, the patch will not install until it sees that the antivirus has been updated to a version that the vendor verifies supports this patch.

      If you have an Android device, there was an update on January 5 that provided mitigations, with the promise of more, further updates to add to these protections. Google-branded phones, including the Nexus and Pixel lines, should have already received the patches, and other Android phones may have as well. It is something that you should check, and if you haven’t received an update yet, reach out to your carrier and ask why (public forums get you extra points).

      An update to Google Chrome is expected on January 23, with other browsers following suit, that will also include mitigations. In the meantime, ask your IT resource to help you activate Site Isolation to help keep a malicious website from accessing your data from another.

      Other devices (like NAS devices, smart appliances, networking equipment, media equipment, etc.) may also be at risk, as they are using similar hardware. It’s really important for business owners to have their entire infrastructure reviewed and audited.

      Of course, for the fix to take place, the update has to be installed. This is the reason that it is worth having a managed service provider looking out for your business. The MSP would be there, ear to the ground for news of updates, ready to jump into action on your behalf. As a representative of you business, you wouldn’t have to worry about dealing with any of it. This means that you and your staff would be free to focus on profit-generating initiatives, without the distraction of maintenance and updates.
      PC Technologies can be that MSP for you. Call us at 360-491-2227 for more information.

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      Know someone who would benefit from PC Technologies? Let us know!

      Latest Blog Entry

      Technology has become more commonplace in offices and homes all around the world, and you might find yourself replacing it more often than previously thought. This leads to an awful lot of waste that can accumulate in your office, be it an extra smartphone, desktop, or somet...

      Latest News

      PC Technologies launches new website!

      PC Technologies is proud to announce the launch of our new website at www.pctechnologies.net. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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