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The Thurston, Pierce, Lewis, and Mason Counties IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At PC Technologies, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      PC Technologies understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About PC Technologies

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO W. Jeff Seeman has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

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      Our Difference
       
      It's a Secret

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

      Discover What It Is!
       

      Refer A Friend To PC Technologies!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      Refer a Friend
       

      What Our Clients Say

      • I highly recommend PC Technologies for any of your IT and/or computer needs
        Practice Manager at Robert GR Lang, MD Inc

        Jeff has provided computer components and IT services to our medical practice since 2007. He has seen us through a system conversion, office move, and EMR implementation, providing the peripherals and support needed to make a smooth transition each time. He and his staff are prompt, professional, and price conscious. I highly recommend PC Technologies for any of your IT and/or computer needs

      • Gets it fixed fast
        CPA

        Jeff and his staff installed a major computer upgrade for my office. There was no down time for my staff, the system works great and whenever there's glitch, Jeff, or one of his staff, gets it fixed fast.

      • No more having to take the computer into the store
        Director at Washington Gemological Laboratory

        I have relied on Jeff and his crew for not only minor 'bugs' that occur but also for swapping out the entire data from an older laptop into the one I currently use. They have always been able to do the job and quickly. Most of the time they are able to resolve the issue over the phone, while controlling my computer from their office. Love it!! Makes my life so much easier. No more having to take the computer into the store.

      • Jeff is the IT consultant for our company.
        Citizen Action Network at Freedom Foundation

        He goes the extra mile to ensure that all of our computer infrastructure is running smoothly. When we do encounter problems Jeff is quick to respond. He has become integral to our team--so much so, we should call him a staff member rather than a consultant.

      • PC Tech is a great place to get all of your IT needs.
        Branch Manager / Loan Officer at Weststar Pacific Mortgage

        Jeff is always available and works with you on the best possible solutions to ones needs. I would recommend PC Tech to anyone that is running a business and does not want to deal with IT.

      • Jeff is able to bridge the gap between IT professional and customer relationships very well.
        Board Member at Seattle Search Network

        I've recommended him to clients that are in need of IT services many times. Jeff is highly skilled in IT and understands the changing trends and its impact to the small business owner. I'd highly recommend Jeff to others seeking for an IT professional.

      Check out our Videos!

      Latest Blogs

      Let’s Take a Look Around Android 11

      New Home Screen Features

      Google has added some options into Android 11’s Home screen. It will now have a feature that shows suggested applications toward the bottom that are based on a user’s activity. The more use an app gets, the more frequently it will be suggested.  This may not be for everyone, however, and can be toggled off. To do so simply long press the Home screen and navigate to Home settings. From there you can configure your experience further. 

      More Customization of Notifications

      In Android 11, users will be able to categorize their notifications into tiers. Important messages will be at the top, while not so urgent ones will be toward the bottom. Obviously, like with many other versions of the Android OS, notifications can be completely customized. A cool extension to this feature is that certain messaging apps can have conversations that are prioritized, giving users a more efficient way to get a hold of the people they frequently interact with.

      The Power Menu

      In what is a complete overhaul of the power button menu, Android 11 expands on the Lock, Restart, and Power off options, adding options to use Google Pay on demand, customize the settings on your smart home devices, and check any camera feeds you’ve connected. To get to this menu simply select Settings > System > Gestures > Power menu.

      Simple Screenshots

      Screenshots have always been a little wonky in the Android OS, but in Android 11, Google has made this useful tool much simpler. Additionally, Android 11 will feature a screen recording capability that can be accessed through your Quick Settings after some customization. 

      To activate this feature, you need to get in and customize your device’s Quick Settings. To accomplish this drag down on the notification shade and select the edit button in the bottom corner (yes, the pencil icon). Scroll until you see Screen Recorder. Long-press and drag it into the Quick Settings panel and you’re good to go.

      Android OS keeps getting better and better; and with a myriad of awesome new devices to run it on such as the Samsung Galaxy s20, Google Pixel 4 XL, and the upcoming, business-centric Samsung Galaxy Note 20 Ultra it will continue to be a world leader in mobile device technology.

      Are you looking forward to Android 11? Leave your thoughts about it in the comments section below.

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      What are Unified Communications, Exactly?

      Let’s go over why a unified communications system is precisely the thing to satisfy this need.

      Understanding Unified Communications

      When you hear the term “unified communications,” you should know that it describes a business communications strategy that relies on a diverse mix of solutions to ensure that everyone is able to collaborate freely and comprehensively. In fact, it isn’t uncommon to see this strategy referred to as UCC, or unified communications and collaboration.

      Of course, while communications and collaboration are closely related, they are not synonymous terms.

      How Communications and Collaboration Differ

      As a real-life example, let’s say that Mary and Bob are neighbors who both enjoy gardening. “Communication” would describe the fact that Mary and Bob could converse with one another, without considering what the subject is. While Mary and Bob could very well communicate about their gardens, they could also communicate about the weather, the latest episode of a TV show they both watch, or any other topic. “Collaboration” would be more accurately demonstrated if they spent the time they were communicating by exchanging gardening tips or cultivating their shared compost pile.

      So, some communication is necessary to collaborate, but there can be communication without collaboration.

      How Unified Communications Offer Benefits

      There are considerable benefits that businesses can enjoy by introducing unified communications to their operations.

      Teams can work more productively and perform better. With improved access to shared resources and the ability to collaborate effectively using their UC tools, more higher quality work can be accomplished by your employees. This is the case whether your team is in-house or operating remotely.

      User experience is improved. By giving your team the tools they need to work together properly, their overall experience will be elevated. This will not only allow them to be more productive, as we mentioned, but it will also assist your staff’s workplace satisfaction levels.

      Improved rates help businesses budget more effectively. Due to the cloud-based nature of UC platforms, they can be budgeted as an operational expense, rather than the far less predictable capital expense. This makes your business’ available finances much more flexible.

      Tie communication into everything you do. This is where the “unified” comes into unified communication. The idea is that all communication automatically flows and gets tracked. All communication for a project stays available for everyone working on the project. Nothing gets lost in the mix, and no one, including your clients and customers, are left out of the loop.

      PC Technologies is here to help businesses with their essential business technology needs, including the implementation and maintenance of unified communication platforms. To learn more (or to get started) reach out to us at 360-491-2227.

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      How Likely Is It for Remote Work to Continue?

      How Impactful Can Remote Work Be?

      According to a recent survey by Intermedia, there have been plenty of impacts to businesses that should only motivate these businesses to continue it.

      For instance, in this study, owners of the 250 businesses surveyed indicated that they had experienced an assortment of positive influences, such as:

      • Increases in employee availability in 19 percent of these businesses
      • Increased job satisfaction—15 percent—and life satisfaction—seven percent—alike
      • Decreased overhead costs
      • Improved employee attitudes
      • Reduced work-related stress
      • Increased engagement

      These businesses had primarily operated out of a centralized office beforehand, at a rate of 85 percent. Since then, that number has dropped to 26 percent as remote work has been embraced. Conversely, the use of video conferencing jumped up by 27 percent, from 57 percent to 84 percent.

      This makes a lot of sense. After all, many businesses have needed to stay open in order to survive (which will continue for the foreseeable future) while simultaneously trying to preserve the safety of their employees, clients, and customers.

      Will Remote Work Stick Around?

      While it may still seem optimistic to look to a post-pandemic future, it is unlikely that many businesses will resume their unofficial moratorium on remote work. The largest concern that many of the survey’s respondents had were themed around engagement—how to engage and attract new and returning clients when an in-person meeting was once the preferred tactic for doing so.

      It is also important to mention, however, that technology restrictions were not the source of this unease. Just look at the jump in conferencing use that we mentioned above.

      Therefore, it seems overwhelmingly sure that many businesses will continue to implement remote work options in some shape or form even after the immediate need to do so has passed. After all, if a team is happier and more satisfied working remotely while still accomplishing as much as they could in the office, offering that freedom to them only makes sense.

      PC Technologies is here to help your business deploy and manage its remote teams and technologies, among other crucial IT services. To learn more about the litany of solutions we offer, reach out to us at 360-491-2227.

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      Know someone who would benefit from PC Technologies? Let us know!

      Latest Blog Entry

      There may not be any “official” date set for the release of Android 11, we have gotten a glimpse of it through beta testing. Let’s take a look at some of the features you might see when the OS officially launches.

      Latest News

      PC Technologies launches new website!

      PC Technologies is proud to announce the launch of our new website at www.pctechnologies.net. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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