Get Started Today!  360-491-2227

The Thurston, Pierce, Lewis, and Mason Counties IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

read more

 

Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

read more

Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

read more

Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

read more

When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At PC Technologies, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

  • First Name *
  • Last Name *
  • Company name
  • Phone *



      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      PC Technologies understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About PC Technologies

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO W. Jeff Seeman has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

      Read More
      Our Difference
       
      It's a Secret

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

      Discover What It Is!
       

      Refer A Friend To PC Technologies!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

      Read More
      Refer a Friend
       

      What Our Clients Say

      • I highly recommend PC Technologies for any of your IT and/or computer needs
        Practice Manager at Robert GR Lang, MD Inc

        Jeff has provided computer components and IT services to our medical practice since 2007. He has seen us through a system conversion, office move, and EMR implementation, providing the peripherals and support needed to make a smooth transition each time. He and his staff are prompt, professional, and price conscious. I highly recommend PC Technologies for any of your IT and/or computer needs

      • Gets it fixed fast
        CPA

        Jeff and his staff installed a major computer upgrade for my office. There was no down time for my staff, the system works great and whenever there's glitch, Jeff, or one of his staff, gets it fixed fast.

      • No more having to take the computer into the store
        Director at Washington Gemological Laboratory

        I have relied on Jeff and his crew for not only minor 'bugs' that occur but also for swapping out the entire data from an older laptop into the one I currently use. They have always been able to do the job and quickly. Most of the time they are able to resolve the issue over the phone, while controlling my computer from their office. Love it!! Makes my life so much easier. No more having to take the computer into the store.

      • Jeff is the IT consultant for our company.
        Citizen Action Network at Freedom Foundation

        He goes the extra mile to ensure that all of our computer infrastructure is running smoothly. When we do encounter problems Jeff is quick to respond. He has become integral to our team--so much so, we should call him a staff member rather than a consultant.

      • PC Tech is a great place to get all of your IT needs.
        Branch Manager / Loan Officer at Weststar Pacific Mortgage

        Jeff is always available and works with you on the best possible solutions to ones needs. I would recommend PC Tech to anyone that is running a business and does not want to deal with IT.

      • Jeff is able to bridge the gap between IT professional and customer relationships very well.
        Board Member at Seattle Search Network

        I've recommended him to clients that are in need of IT services many times. Jeff is highly skilled in IT and understands the changing trends and its impact to the small business owner. I'd highly recommend Jeff to others seeking for an IT professional.

      Check out our Videos!

      Latest Blogs

      What Options Do SMBs Have for Their Server Hosting?

      First, you need to consider what you need the hosted computing for. If, for instance, you plan to host your own infrastructure solutions and have an established history of success in doing so, moving to the cloud would likely only complicate matters unnecessarily. However, this is not to say that the cloud couldn’t be helpful—particularly if you’re introducing new services to your workforce or trying to expand your business’ resources.

      Here, we’ll compare each alternative.

      In-House Servers

      Despite cloud technology now giving businesses a real alternative to purchasing and maintaining local servers, doing so can still offer many businesses some serious benefits. First and foremost, you must consider the control that complete ownership brings with it. While expensive, owning your own infrastructure gives you the freedom to approach each element precisely how you want to.

      An in-house server setup can also be beneficial to a business whose Internet connectivity isn’t the fastest or most reliable. Furthermore, their local nature lends itself well to a business that is held to some compliance standards where data security is involved. While cloud servers certainly don’t lack in security, moving data through an intranet is inherently more secure than moving it through the Internet.

      Cloud Servers

      Cloud servers are great for the business that needs to keep its options open without breaking the bank in the process. With virtual environments available to meet every need, the costs of sustaining the physical infrastructure are greatly diminished. This makes the cloud an effective and affordable way for a small business to get whatever resources they need for a more predictable rate.

      As a result of this, cloud servers are more scalable than self-hosted servers as a rule. With no chance of underutilizing the hardware you invest in; your business can dictate precisely what it needs and pay for that access accordingly. The main impetus at that point becomes ensuring the security of your data as it moves back and forth.

      Whichever option is right for you, PC Technologies is here to help you make your selection and handle it for you. To learn more about what we can provide, give us a call at 360-491-2227.

      Learn More

      Should Your Business See a Bigger Role for IT?

      Communication

      Communication is well-known to be a crucial aspect of any business’ success, so it only makes sense that leveraging the capabilities that today’s tech offers is a strategy that so many organizations have embraced. With so many options now available—including Voice-over-Internet-Protocol telephony and video conferencing, email, and other all-encompassing collaboration platforms—businesses have the means to boost their productivity readily available.

      Many of these communication platforms are unified, giving you and your team access to a comprehensive suite of tools to use. That way, your investment goes much further and is more guaranteed to provide you with the return you need and expect.

      Automation

      The easiest way to expand the role IT plays in your business is to embrace automation. Today’s software provides the opportunity to improve your business by shifting its priorities. Automation can take the mandatory tasks that create workflow and coordination within the separate departments of your business and remove the need to assign human resources to complete them. This allows your staff to focus on the revenue generating parts of their job while removing the time and effort that is typically required to support that coordination and efficient operations. This shift in strategy can really provide some stark benefits when trying to create a more effective workflow. 

      Some of the parts of your business that can be improved by utilizing automation include: 

      • Inventory Management
      • Security
      • Supply chain management
      • Sales and marketing 
      • Customer relationships

      ...and more.

      By committing to automating certain rote, yet mandatory tasks, you can expect more productive endeavors to be successful. That’s the name of the game in business.

      Security

      Security is seemingly everyone’s favorite answer when asked what you should be investing more of your business’ capital in. There is a good reason for that: there are more threats than ever. SMBs account for half of all cyberattacks, so it is important to put the solutions in place to solve the cybersecurity problems your organization faces. Some strategies you should consider include:

      • Regular risk assessments
      • Comprehensive staff training
      • Penetration testing
      • Network, server, and website audits
      • Additional software investments

      Successfully accomplishing those strategies will help you reduce and eliminate:

      • Theft (money, service, data)
      • System corruption
      • Regulatory and compliance fines
      • Legal fees
      • Loss of customer confidence
      • Loss of intellectual property
      • Damage to reputation

      PC Technologies can help you expand your IT with our multiple services, including comprehensive monitoring and management and our hardware and software procurement services. Our experts can help get your business where you want to go. Call us today at 360-491-2227 to learn more.

      Learn More

      Can a Technology Meant to Sell Donuts Help Detect Cancer?

      Artificial intelligence is perhaps the perfect example of an advanced technology that seems to be reserved exclusively for pop culture, but plays an exceptionally beneficial role for many more businesses and their operations than many of us likely consider. 

      For instance, if you use the Google search engine with any regularity, you use a type of AI.

      One case study that extolls the potential benefits of the use of AI comes to us through one designed to help out in a bakery, but has actually shown its strengths in the accurate diagnosis of cancerous cells.

      No, we aren’t kidding.

      Why a Bakery Would Use AI in the First Place

      Here’s some background: The AI we are referring to originated as a relatively simple means for bakeries in Japan to expedite the checkout process in their open-cafeteria style layouts. Rather than having a human cashier count out the shopper’s selections at checkout, the cashier would simply instruct the customer to spread their purchases out on the counter. A display would show a bird’s eye view of the confections, each Danish and doughnut individually identified based on its size, shape, and color. At that point, the cashier just confirms the price that the system calculates, allowing each customer to be rang up in moments.

      Simplicity at this level was extremely beneficial to bakeries, which tend to offer a massive variety in Japan through different flavor combinations and pastry types. In this market, the higher the level of variety that a bakery offers, the better their sales did—and the same could be said of pastries that lacked any individual wrapping and scannable barcodes.

      Of course, this meant that checking out was far slower and very easy for the cashier to mess up. As a result, the eventual development and release of an automated means of expediting the process was of a clear benefit to bakeries. The AI that was ultimately developed by BRAIN Co. is known as BakeryScan, and (at about $20,000 a pop) now appears in 400 retail establishments throughout Japan after first appearing in 2013.

      Side note: if you’re worried about the prospect of unwrapped baked goods being sold in the past year or so, the technology has since improved to recognize pastries through protective wrapping just as accurately.

      Naturally, this kind of technology shows obvious promise as a means of streamlining modern retail outlets and such places as time goes on, but the potential to adopt the methods that were implemented into BakeryScan have since spread much farther.

      From Pastries to Pathology…and a Donut-Hole Lot More

      However, it wasn’t until a doctor from Kyoto’s Louis Pasteur Center for Medical Research saw a segment on TV that the connection was made. Apparently, when viewed under a microscope, cancer cells look a bit like bread loaves. Once contact was made between the researcher and BRAIN Co., it wasn’t much longer before BakeryScan was repurposed into a platform called AI-Scan.

      In addition to being able to spot differences in cancerous urinary cells with its Cyto-AiSCAN offshoot (with accuracy measuring over 99 percent), AI-Scan has also been adopted for many different uses. Hospitals can use it to distinguish types of pills, while another company now uses it to identify problematic bolts before they’re used in jet engines. In Hyogo, SACLA (the SPring-8 Angstrom Compact free electron LAser) uses the technology to process the millions of images produced by its laser pulses. One of Toyota’s subsidiaries has used it to help design more effective side airbags.

      AI and Your Business

      Hopefully, this little case study has served as a way to demonstrate that artificially intelligent technology is far more flexible than we might initially give it credit for—and as a result, it can be adapted and adopted to serve purposes that would seem to have no connections otherwise.

      While we can’t promise that we can implement AI-Scan into your operations, it should still be said that more and more business-friendly solutions are being created to take advantage of similar machine learning processes that benefit the operations that you likely rely on. How could your operations benefit from automation and other labor- and time-saving processes? Going beyond that question, what benefits are you giving up by not fully considering the options that are available to you in terms of your business’ technology? 

      PC Technologies is here to help you find out. Give us a call at 360-491-2227 for a chat about your current technology and how we can help you make it better.

      Learn More

      Know someone who would benefit from PC Technologies? Let us know!

      Latest Blog Entry

      Today’s technology provides businesses with more options than they’ve ever had, including where they want to host their critical infrastructures. This decision will often boil down to between an onsite hardware implementation or utilizing the cloud. Let’s consider the differ...

      Latest News

      PC Technologies launches new website!

      PC Technologies is proud to announce the launch of our new website at www.pctechnologies.net. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

      Account Login