The Thurston, Pierce, Lewis, and Mason Counties IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At PC Technologies, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      PC Technologies understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About PC Technologies

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO W. Jeff Seeman has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

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      Our Difference
       
      It's a Secret

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

      Discover What It Is!
       

      Refer A Friend To PC Technologies!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      Refer a Friend
       

      What Our Clients Say

      • I highly recommend PC Technologies for any of your IT and/or computer needs
        Practice Manager at Robert GR Lang, MD Inc

        Jeff has provided computer components and IT services to our medical practice since 2007. He has seen us through a system conversion, office move, and EMR implementation, providing the peripherals and support needed to make a smooth transition each time. He and his staff are prompt, professional, and price conscious. I highly recommend PC Technologies for any of your IT and/or computer needs

      • Gets it fixed fast
        CPA

        Jeff and his staff installed a major computer upgrade for my office. There was no down time for my staff, the system works great and whenever there's glitch, Jeff, or one of his staff, gets it fixed fast.

      • No more having to take the computer into the store
        Director at Washington Gemological Laboratory

        I have relied on Jeff and his crew for not only minor 'bugs' that occur but also for swapping out the entire data from an older laptop into the one I currently use. They have always been able to do the job and quickly. Most of the time they are able to resolve the issue over the phone, while controlling my computer from their office. Love it!! Makes my life so much easier. No more having to take the computer into the store.

      • Jeff is the IT consultant for our company.
        Citizen Action Network at Freedom Foundation

        He goes the extra mile to ensure that all of our computer infrastructure is running smoothly. When we do encounter problems Jeff is quick to respond. He has become integral to our team--so much so, we should call him a staff member rather than a consultant.

      • PC Tech is a great place to get all of your IT needs.
        Branch Manager / Loan Officer at Weststar Pacific Mortgage

        Jeff is always available and works with you on the best possible solutions to ones needs. I would recommend PC Tech to anyone that is running a business and does not want to deal with IT.

      • Jeff is able to bridge the gap between IT professional and customer relationships very well.
        Board Member at Seattle Search Network

        I've recommended him to clients that are in need of IT services many times. Jeff is highly skilled in IT and understands the changing trends and its impact to the small business owner. I'd highly recommend Jeff to others seeking for an IT professional.

      Latest Blogs

      How to Avoid Business Complacency

      I want you to think back to how your business operated just a few short years ago. How similar was it to the way you currently do things?

      Hopefully, not very.

      Consider this: in 2013, mobile technology was just starting to become more commonly used for computing than the PC. In 2016, “unified communications” was still a buzzword, and collaborative solutions were experiencing widespread adoption. Today, just a few short years later, these are some of the basic solutions that all organizations should be leveraging.

      Many businesses can easily fall into the trap of believing that their past success guarantees more of the same in the future. This comes with a few operational and behavioral warning signs. For example:

      • Are any potential changes or growth opportunities avoided or rebuffed through the use of highly selective facts?
      • Do conversations amongst your team skirt around topics like new markets, possible competition, or other developing business opportunities?
      • Are failures used to postpone new attempts instead of as learning moments?
      • Do meetings frequently end in a holding pattern?

      These factors all signal that a business has slipped into patterns that are comfortable, rather than habits that are operationally sound. “Okay” becomes the standard, as do shortcuts and cut corners. The question is, do you want your business to be “okay”, or do you want it to be a success?

      Fortunately, once you’ve identified it, there are many ways to mitigate complacency. Ask yourself a few more questions about your business, its policies, and its culture:

      • Is there any way that your processes could be made more efficient?
      • Is your service offering a good fit for your current audience? What needs will they have in the near future?
      • Are there any technologies that could soon cause a disruption in your market, or could be used as an invaluable tool?
      • How engaged are your employees?

      Many of these questions will require a big-picture perspective of both your business and your industry. Macro-views like these can be challenging, especially when one is accustomed to the micro-perspective into a single business. Answering these questions on your own will prove to be challenging as well, and then you still have to resolve any issues that they unearth.

      PC Technologies has plenty of experience with managing the technology that businesses rely on to be successful and efficient. While up-to-date technology isn’t the only thing necessary to avoid becoming complacent in business, it is a good start, and one that we can help with. Reach out to us at 360-491-2227 to learn more.

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      Fix Any Bit of Data Leakage

      Many organizations have a lot to lose through data leakage, where it makes its way out of your protected infrastructure and into an unprotected environment. To make sure your operations aren’t affected by these complications, you need to ensure that data leakage is something that can’t occur. The first step to making this happen is understanding why and how your data is leaking.

      The Three Kinds of Data Leaks

      All types of data leakage can be attributed to one of the following categories:

      • At Rest: Data that is in storage, waiting to be accessed. If your data is stolen from a database or from a workstation, your data is stolen while at rest.
      • In Transit: Data stolen while in transit is intercepted on its way to a particular location. This can happen if sensitive information is left unprotected in an email or in your web traffic.
      • In Use: This kind of data leakage happens while the data is being actively used. The way this happens is if an insider threat is able to take screenshots or documents out of the office where they don’t belong.

      Securing Your Data Against Leaks

      There are several methods of keeping data leakage to a minimum. First, you need to educate your users about the risks associated with data leakage. While you might be aware of the data that should and shouldn’t be shared, this doesn’t mean that your employees know too. It’s your job to make sure that your employees are aware of how they can keep data from leaking into the wild.

      You can also implement IT solutions to keep data leaks from influencing operations. Here are a few of them:

      • Encryption: Encryption is the biggest way you can keep your data safe. It effectively renders any data stolen from your organization indecipherable without the proper decryption key.
      • Content Filters: You can prevent certain threats from even making their way to your infrastructure with the right content filtering solution. These can also alert the administrator of suspicious data transfers.
      • Access Control: The fewer people who have access to data, the fewer the chances that they will leak it, either intentionally or on accident. Keeping close watch on data access and permissions is one way you can cut down on unnecessary risk.

      Hopefully you can use these tips and tricks to minimize data leakage for your organization. To learn more, reach out to us at 360-491-2227.

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      Tip of the Week: Rely Less on Your Printer

      Here are some ways you can adapt your office’s printing tendencies to match your goals.

      Putting Together a Print Policy

      Any policies or procedures you put together for your organization’s printing policy should be documented, in language that is both clear and concise, in a location where it’s readily accessible to your staff. It should include all of the following:

      • How many prints each department/user should make in a given period of time.
      • Which documents can be printed in color, and which should remain in greyscale.
      • Which documents should be produced in hardcopy, and which can remain digital.
      • Which pages from a given document actually need to be printed, and which can be omitted from the hardcopy.
      • The cases in which double-sided printing is an option.
      • Whether or not a document has received an initial proofreading.

      These guidelines should be preferable ranges that you can change and adapt rather than those that remain static. You can never know when your business will require that you have hard copies of documents, so don’t be afraid to throw away the printing caps when you need to. That being said, placing a cap on your business’ printing will naturally save you quite a bit of capital through simple awareness of resources.

      Using Network Printers with Print Management Software

      This kind of organic decrease in printing will only get you so far. It’s more economical to invest in a network-attached printer that the entire office shares. This is great for your organization’s printing policy because it can give you key insights into your organization’s printing habits and provide ways to decrease waste. It also decreases the number of devices that need to be maintained.

      PC Technologies can provide your organization with a plethora of ways to take advantage of the latest printing technology. To learn more, reach out to us at 360-491-2227.

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      Know someone who would benefit from PC Technologies? Let us know!

      Latest Blog Entry

      As a business owner, you need to be able to see the fine line between being comfortable with your position and being dangerously complacent. Otherwise, you run the risk of hindering your business’ growth, or even actively sabotaging its success. Let’s review why this is....

      Latest News

      PC Technologies launches new website!

      PC Technologies is proud to announce the launch of our new website at www.pctechnologies.net. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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