The Thurston, Pierce, Lewis, and Mason Counties IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At PC Technologies, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      PC Technologies understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About PC Technologies

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO W. Jeff Seeman has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

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      Our Difference
       
      It's a Secret

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

      Discover What It Is!
       

      Refer A Friend To PC Technologies!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      Refer a Friend
       

      What Our Clients Say

      • I highly recommend PC Technologies for any of your IT and/or computer needs
        Practice Manager at Robert GR Lang, MD Inc

        Jeff has provided computer components and IT services to our medical practice since 2007. He has seen us through a system conversion, office move, and EMR implementation, providing the peripherals and support needed to make a smooth transition each time. He and his staff are prompt, professional, and price conscious. I highly recommend PC Technologies for any of your IT and/or computer needs

      • Gets it fixed fast
        CPA

        Jeff and his staff installed a major computer upgrade for my office. There was no down time for my staff, the system works great and whenever there's glitch, Jeff, or one of his staff, gets it fixed fast.

      • No more having to take the computer into the store
        Director at Washington Gemological Laboratory

        I have relied on Jeff and his crew for not only minor 'bugs' that occur but also for swapping out the entire data from an older laptop into the one I currently use. They have always been able to do the job and quickly. Most of the time they are able to resolve the issue over the phone, while controlling my computer from their office. Love it!! Makes my life so much easier. No more having to take the computer into the store.

      • Jeff is the IT consultant for our company.
        Citizen Action Network at Freedom Foundation

        He goes the extra mile to ensure that all of our computer infrastructure is running smoothly. When we do encounter problems Jeff is quick to respond. He has become integral to our team--so much so, we should call him a staff member rather than a consultant.

      • PC Tech is a great place to get all of your IT needs.
        Branch Manager / Loan Officer at Weststar Pacific Mortgage

        Jeff is always available and works with you on the best possible solutions to ones needs. I would recommend PC Tech to anyone that is running a business and does not want to deal with IT.

      • Jeff is able to bridge the gap between IT professional and customer relationships very well.
        Board Member at Seattle Search Network

        I've recommended him to clients that are in need of IT services many times. Jeff is highly skilled in IT and understands the changing trends and its impact to the small business owner. I'd highly recommend Jeff to others seeking for an IT professional.

      Check out our Videos!

      Latest Blogs

      Six Things to Consider When Moving Your Business

      Begin Preparations Proactively

      When you move to a new location, there is definitely some planning involved. You need to take everything into account ahead of time and adapt your strategy as circumstances dictate. You will want to get your finances in order, and acknowledge that you will run into situations you may not have considered before.

      Deciding On a Space

      Moving to a new location, you will want to select one that fits the needs of your business. Do you need a place that brings with it a lot of foot traffic? Do you need more parking? What amenities will you need? There are a litany of considerations that you need to take into account before choosing your new location. Obviously, your budget will play a major role in where your business ends up. Will you be purchasing your new space, renting, financing, or leasing? Knowing what you need in a new location can make a lot of different uncertainties go away.

      Considering Property Rules

      If your choice is to rent and lease space, you will need to have a conversation with the managing party to get a clear idea of what your rights are in your new property. Some will be listed on the lease agreement, but some considerations that you need clarification on will have to be discussed with the property manager so as to not cause the relationship to sour. 

      Determining The Floor Plan

      Once you are ready to move in you will need to determine where to put everything. Do you need your workspace to be laid out a certain way? Do you want a more open workspace that encourages collaboration or a closed plan that allows people their own secluded space? Do you need a dedicated conference room or rooms? Using the floorplan to determine the look and feel of your new space is one of the most satisfying parts of setting up a new office. 

      Determining Your ISP

      Even though the Internet isn’t actually a utility, it is essential to the success of almost every business. Finding a reliable ISP will go a long way toward having your technology work for you. Make sure to investigate your available service providers and make a thorough comparison to get your business the services, speed, and bandwidth your staff will need. 

      Planning Your IT and Office Communication Systems

      Once your ISP is on board and has set up your connections the way you would like them, you need to update your technology. That is installing servers, workstations, modems, routers, switches, and more. Furthermore, you will want to simultaneously install the company’s communications infrastructure to ensure that all is ready for your staff to come in and be productive. 

      Moving your office is a big undertaking. If you need a professional touch, call our IT experts at 360-491-2227. We can help get you into your office, get you connected, and get you up and running fast. 

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      Tip of the Week: Work Better From Home

      What’s So Great About Working From Home?

      There are a lot of obvious pros to not having to commute to work in the morning. For many, it’s avoiding the commute. If you live a short 5 minute drive from the office, this might not be a big deal, but many have to deal with a lot more.  In rural areas in the United States, 30 percent of residents travel a half hour one-way to get to work. The average commute to work in NYC is about 43 minutes.

      Working from home also incentivises workers to eat from home, as opposed to snacking at work and ordering out. This can reduce costs and improve overall health for some. There are fewer office distractions at home, although depending on the circumstance, there may be other distractions. That said, a two-year Stanford study shows a massive productivity boost across the board.

      Plus, companies can save a lot of money on utilities and space if they were to decide to offer permanent telecommunications.

      The Downsides of Working From Home

      Despite overall trends being positive, not every employee is guaranteed to be a paradigm of productivity while working from home. Business owners know this, and stress over it. If you aren’t the business owner, but an employee, you may need to help employers gain confidence and trust when it comes to working remotely. Again, this isn’t the case everywhere, but from an employer’s standpoint, telecommunication can feel like losing a base-guarantee that at least when people are at their desks, they are being somewhat productive. 

      I would posit that if you are a business owner, while it may be hard to loosen the reins on telecommunication, the benefits are well documented and there are countless cases where it works. An employee who is granted the ability to work remotely and slacks off probably wasn’t all that productive while in the office.

      The point is, if you are an employee who has just started to work remotely due to the recent pandemic, or if you really enjoy the benefit of working remotely, you may need to ensure that your employer can be confident that telecommunication works for the company. If you are an employer, give it a chance. Both you and your employees have a lot to gain from it if you have the right tools in place.

      How Employees Can Work Better From Home

      Be in Seat on Time  - Without the commute, your morning should be a little more flexible. It’s still a good idea to wake up at the same time, but enjoy the extra time you have to do things you normally wouldn’t. Take the dog for a longer walk, do some reading, have a better breakfast - just make sure you are logged in and on seat on time.

      Focus on Focusing - One of the biggest benefits of not being in an office is the lack of office distractions. Try to focus on your tasks for longer periods of time. You’ll be able to get more done and have more to show for it.

      Track Everything - If you weren’t doing this while in the office, you definitely should start, but it is even more important remotely. Track the time it takes to perform certain tasks, track milestones, and communicate often.

      Use a Good Headset - For those of us who use the phone and have to attend online meetings, having a good set of headphones with a microphone can make a big difference. Don’t rely on the built in microphone on your laptop or your smartphone’s speakerphone unless you have to. Instead, find a comfortable headset or a sound canceling Bluetooth earpiece that will ensure that you sound clear to those on the other line. 

      How Employers Can Improve the Productivity of Remote Workers

      Provide a VoIP Solution - Most modern VoIP phone systems have the ability to make and receive calls from virtually any device. Usually an application can be installed on most computers and mobile devices so calls can be made from outside the office without additional hardware.

      Provide a Cloud Solution - It is critical that your staff has access to the files they need in order to do their jobs. By moving to the cloud, you can allow your staff to easily and securely access the documents they need. Moving to the cloud isn’t a small task, and there are a lot of options depending on your organization’s specific needs, but PC Technologies can help you with the entire process.

      Standardize Processes, Including Documentation, Communications, and Tracking - We mentioned the importance of tracking everything you do above, for employees. It’s really the employer’s responsibility to standardize the tools to do that. Utilizing project management software, CRMs for salespeople, and other applications can help you track the productivity of your employees, as well as encourage more communication and accountability. These applications need to be accessible from anywhere, so they typically need to be cloud-based as well. Tools that allow users to instant message and run remote meetings need to be picked out. Otherwise, your workers may try to figure out solutions on their own, but these solutions won’t be under your control.

      Need Help Establishing Remote Access?

      There are a lot of considerations that go into providing productive telecommunication benefits to your staff, and a lot of different solutions for different needs. It’s important to review your needs with IT experts like those at PC Technologies to ensure that your data is safe and your team is able to work effectively. 

      Need help? Give us a call at 360-491-2227.

      Learn More

      What Is a Data Lake?

      Data Lakes Compared to Data Warehouses

      Structure

      The difference between data lakes and data warehouses is pretty well described by their names. Much like a real-life lake, a data lake is effectively a catch-all mix of the entirety of its contents, while the data warehouse is very much like a real warehouse is (or should be): organized, and only containing what is necessary to store.

      Due to these differences, a data lake and a data warehouse hold raw and processed data, respectively.

      Who Puts These Storage Options to Use?

      The difference in structure that these two storage systems present makes them more useful in much different use cases. Business users, who need specific and organized data with clear and practical utility, benefit from the structure of a data warehouse. A data lake tends to be of the most use to a data scientist, as they can see the big picture and use their skills to draw conclusions from the mess of information present.

      What is the Solution For?

      Data lakes, as the name would suggest, are very large. As a result, they are ideal for storage. Their unstructured nature also lends itself well to data analytics, as our hypothetical data scientist will attest to. The structure present in the data warehouse makes them the better choice for drawing insights from aggregated data.

      Lake, Warehouse, or Both?

      In many cases, the most benefit is to be had by leveraging both of these options. The massive amount of unstructured data in the data lake helps with machine learning processes, and data warehouses lend themselves well to business analytics. Your particular industry can also play a role. Industries that produce massive amounts of data with no real structure, like healthcare and education, might see the most benefit from the size of a data lake. Businesses that operate in the financial industry and other industries like it might find the data warehouse better for their needs, with its optimized accessibility lending itself to their processes.

      How well are you using your data, and how well are you securing it? PC Technologies can help you ensure that you are protected from data loss and are in the best position to use it. To learn more, give us a call at 360-491-2227.

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      Know someone who would benefit from PC Technologies? Let us know!

      Latest Blog Entry

      When you move your business into a new workspace, it can be one of the most exciting times for both you and your staff. It isn’t easy, of course, but today we thought that we would give you a short list of considerations that you should take in order to make this process go ...

      Latest News

      PC Technologies launches new website!

      PC Technologies is proud to announce the launch of our new website at www.pctechnologies.net. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

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