The Thurston, Pierce, Lewis, and Mason Counties IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At PC Technologies, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      PC Technologies understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About PC Technologies

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO W. Jeff Seeman has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

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      Our Difference
       
      It's a Secret

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

      Discover What It Is!
       

      Refer A Friend To PC Technologies!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      Refer a Friend
       

      What Our Clients Say

      • I highly recommend PC Technologies for any of your IT and/or computer needs
        Practice Manager at Robert GR Lang, MD Inc

        Jeff has provided computer components and IT services to our medical practice since 2007. He has seen us through a system conversion, office move, and EMR implementation, providing the peripherals and support needed to make a smooth transition each time. He and his staff are prompt, professional, and price conscious. I highly recommend PC Technologies for any of your IT and/or computer needs

      • Gets it fixed fast
        CPA

        Jeff and his staff installed a major computer upgrade for my office. There was no down time for my staff, the system works great and whenever there's glitch, Jeff, or one of his staff, gets it fixed fast.

      • No more having to take the computer into the store
        Director at Washington Gemological Laboratory

        I have relied on Jeff and his crew for not only minor 'bugs' that occur but also for swapping out the entire data from an older laptop into the one I currently use. They have always been able to do the job and quickly. Most of the time they are able to resolve the issue over the phone, while controlling my computer from their office. Love it!! Makes my life so much easier. No more having to take the computer into the store.

      • Jeff is the IT consultant for our company.
        Citizen Action Network at Freedom Foundation

        He goes the extra mile to ensure that all of our computer infrastructure is running smoothly. When we do encounter problems Jeff is quick to respond. He has become integral to our team--so much so, we should call him a staff member rather than a consultant.

      • PC Tech is a great place to get all of your IT needs.
        Branch Manager / Loan Officer at Weststar Pacific Mortgage

        Jeff is always available and works with you on the best possible solutions to ones needs. I would recommend PC Tech to anyone that is running a business and does not want to deal with IT.

      • Jeff is able to bridge the gap between IT professional and customer relationships very well.
        Board Member at Seattle Search Network

        I've recommended him to clients that are in need of IT services many times. Jeff is highly skilled in IT and understands the changing trends and its impact to the small business owner. I'd highly recommend Jeff to others seeking for an IT professional.

      Latest Blogs

      Tip of the Week: 10 Tech Practices That Make Work Better

      Here are ten of the most important responsibilities of all employees utilizing business technology.

      Take Advantage of the Network
      Saving to the network is much more beneficial than saving locally on your PC. This is simply due to the fact that the network is likely better equipped with the necessary redundancy to handle data loss disasters. It is also better for sharing information with others in your organization. If you store data on the network, you’ll be more likely to avoid a data loss incident, as it will be secured even if your workstation itself breaks down.

      Be Mindful of Your Email
      If you receive a lot of email messages throughout the day, it’s tempting to just quickly go through them without actually absorbing what they contain. Worse yet, it’s sometimes difficult to judge how secure a message is, as it could be nothing but a vessel for malware or viruses. You should always be aware of who is sending you messages and why, so be sure to keep an eye out for unfamiliar senders or unexpected attachments.

      Keep Data In-House and Backed Up
      You want to ensure that your data is being kept on your network and not spread out across multiple devices, like mobile devices or portable media storage. Without the necessary protections and security protocol, your data could be at unnecessary risk--especially on unsecured devices that are outside your network.

      Use the Cloud
      If there is a reason to access data while outside the security of your network, you should be using a proper cloud solution that does all it can to protect your data. It’s also important to consider the use of a virtual private network so as to minimize the risk of your data being compromised while in transit.

      Implement Strong Passwords
      Secure passwords are trickier to implement than you might think, and that’s because secure passwords are difficult to remember. With letters, numbers, and symbols, you might be hard-pressed to figure out what you made your password in the first place. Thankfully, password managers make this easier to do, as you’ll only need to remember one major passphrase compared to remembering multiple complex passwords.

      Don’t Share Passwords
      You shouldn’t be sharing your passwords with anyone in your organization. You know what they say; the more users of a password or account, the more likely it is to become compromised. You never know just how careful someone will be with credentials that aren’t their own. Think of your passwords like you would your Social Security number or credit card number. You wouldn’t share those with someone, would you?

      Lock Down Your Workstation
      If you have to step away from your computer for any reason, be sure to lock it, even if you’re in the office. You never know if someone will feel feisty enough to steal data from your computer, be it a stranger or an employee on his or her way out. Plus, you never want to go through your settings undoing the pranks of your coworkers.

      Report Any and All Issues
      You can take all of the preventative measures in the world and still encounter problems with your technology. If you suffer from an issue, you need to take note of it and inform IT of it immediately. This gives them the opportunity to resolve it before it grows out of hand, including addressing the underlying issue. In instances like these, screenshots can be exceptionally helpful.

      Leave it to IT
      Your technology will naturally have to be replaced as time goes on, but you don’t want to take this task into your own hands. It’s best to leave this task to IT, as they are the professionals--and, well, it’s their job.

      While these tips will be a great way to help you make the most of your technology, you’ll still want a professional IT department on-hand to help. To learn more, reach out to PC Technologies at 360-491-2227.

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      Why Your Business Should Be Using Virtualization

      At its roots, virtualization takes a service or solution that your business relies on and abstracts it so that it can be accessed through the cloud or some other location. For examples of virtualization, examine what are called digitized servers and workstations. Virtualization can keep your business from relying so much on expensive hardware. Other opportunities lie in placing your applications or entire data infrastructure in the cloud, allowing for near constant, and ubiquitous access. We want to help your business take full advantage of virtualization to empower your operations.

      Here are some of the best ways you can use virtualization to your business’s benefit.

      Virtual Cloud Hardware
      It’s not out of the ordinary to virtualize servers. This is due to the virtual server not needing the same maintenance or management required of a physical server unit. You can further augment these benefits by virtualizing your hardware through a service provider like PC Technologies. This lets your business essentially store your servers on an infrastructure that’s hosted and maintained by seasoned professionals. We can deliver the maintenance needed without the need for an on-site visit. Furthermore, you’ll reduce the costs of operations thanks to removing hardware from your workplace. For example, you won’t need as much air conditioning or electricity to keep your infrastructure intact, which is an advantage in its own right.

      Virtual Desktop Infrastructure
      Similar to your servers, you can host your desktop infrastructure in a virtual cloud environment where it can be accessed through the Internet. Thin clients allow for this convenience. These are basically desktops that allow you to access resources and applications through the cloud--since they use fewer resources, they are easier on the energy bill. Plus, since they are overall cheaper than a full-blown workstation, they are easier on the budget. Since you’ll be accessing your infrastructure through the cloud, you can access your virtual desktop through any connected computer or laptop, allowing for a more dynamic (and highly customizable) work experience.

      Virtual Software
      If you store software in the cloud, you can improve how much value you get out of it. This presents a unique opportunity that allows you to access data and applications through the cloud via a mobile app or web browser. This keeps your employees productive regardless of their circumstances, whether they are out of the office or across the country on a business trip.

      If you can think it, you can virtualize it. Where does your business want to start? To find out, reach out to PC Technologies at 360-491-2227.

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      Worry Less With Hardware-as-a-Service

      Hardware as a Service, or HaaS, allows your organization to reap the benefits of multiple hardware refreshes on a consistent basis, without the incredibly high costs of replacing hardware so often. After all, hardware doesn’t last forever, and any organization that thinks it does should know that all good things must eventually come to an end--whether it was predicted or not.

      More often than not, small businesses don’t upgrade their hardware as often as they should. The reasoning for this is that their technology budget is limited, and therefore keeps them from investing in new solutions when they need them. Furthermore, since it’s difficult to figure hardware refreshes into your budget due to their up-front costs, it’s even more troublesome when a hardware failure strikes and throws your organization for a loop. Therefore, you’re paying not just to replace your hardware, but for the downtime that it’s causing while your employees can’t perform their daily duties.

      Hardware as a Service addresses these issues by offering businesses a way to replace hardware without breaking the budget. It does this through offering monthly payments according to a service level agreement, which lets your organization acquire new hardware within a certain budget. Here are some of the other benefits that HaaS delivers:

      • An IT roadmap: One of the most valuable assets offered by HaaS is a plan for the future. We can help you build a plan for how you want to replace your hardware in the future, ensuring that you don’t go too long without a hardware upgrade.
      • Lower upfront costs: You’ll only be paying a flat monthly rate for the acquisition of new hardware, which is a considerable improvement over outright purchasing it. Most HaaS providers will budget in future upgrades and management to keep your equipment running smoothly as time goes on.
      • The latest hardware, now: Since you’re taking full advantage of hardware refreshes, you’ll be more likely to use the most up-to-date hardware solutions on the market. This means that you’ll be less prone to security issues, and you might even improve productivity with new features and functionality that weren’t available when you first signed on.

      Does your organization want to take full advantage of the latest hardware without the tricky-to-manage price tag? If so, reach out to PC Technologies. We can discuss your organization’s specific needs and create a service level agreement that helps your business do what it does best, without the trouble of worrying about technology maintenance or replacement. To learn more, reach out to us at 360-491-2227.

      Learn More

      Know someone who would benefit from PC Technologies? Let us know!

      Latest Blog Entry

      Each worker within an organization is delegated some sort of responsibility based on their role. Managers are responsible for managing, while human resources keep all workers accountable for their responsibilities. Yet, there are multiple responsibilities designated to all e...

      Latest News

      PC Technologies launches new website!

      PC Technologies is proud to announce the launch of our new website at www.pctechnologies.net. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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