The Thurston, Pierce, Lewis, and Mason Counties IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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Who Are We?

It's Nice To Know Who You're Working With, We Get That

PC Technologies understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

About PC Technologies
 



Who Are We?

It's Nice To Know Who You're Working With, We Get That

PC Technologies understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

About PC Technologies

We are not your typical business, We are your business partners

We live by the idea that your business needs come first, so much so that our CEO W. Jeff Seeman has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

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Our Difference
 
It's a Secret

Shhh, don't tell anyone we told you!

WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

Discover What It Is!
 

Refer A Friend To PC Technologies!

Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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Refer a Friend
 

What Our Clients Say

  • I highly recommend PC Technologies for any of your IT and/or computer needs
    Practice Manager at Robert GR Lang, MD Inc

    Jeff has provided computer components and IT services to our medical practice since 2007. He has seen us through a system conversion, office move, and EMR implementation, providing the peripherals and support needed to make a smooth transition each time. He and his staff are prompt, professional, and price conscious. I highly recommend PC Technologies for any of your IT and/or computer needs

  • Gets it fixed fast
    CPA

    Jeff and his staff installed a major computer upgrade for my office. There was no down time for my staff, the system works great and whenever there's glitch, Jeff, or one of his staff, gets it fixed fast.

  • No more having to take the computer into the store
    Director at Washington Gemological Laboratory

    I have relied on Jeff and his crew for not only minor 'bugs' that occur but also for swapping out the entire data from an older laptop into the one I currently use. They have always been able to do the job and quickly. Most of the time they are able to resolve the issue over the phone, while controlling my computer from their office. Love it!! Makes my life so much easier. No more having to take the computer into the store.

  • Jeff is the IT consultant for our company.
    Citizen Action Network at Freedom Foundation

    He goes the extra mile to ensure that all of our computer infrastructure is running smoothly. When we do encounter problems Jeff is quick to respond. He has become integral to our team--so much so, we should call him a staff member rather than a consultant.

  • PC Tech is a great place to get all of your IT needs.
    Branch Manager / Loan Officer at Weststar Pacific Mortgage

    Jeff is always available and works with you on the best possible solutions to ones needs. I would recommend PC Tech to anyone that is running a business and does not want to deal with IT.

  • Jeff is able to bridge the gap between IT professional and customer relationships very well.
    Board Member at Seattle Search Network

    I've recommended him to clients that are in need of IT services many times. Jeff is highly skilled in IT and understands the changing trends and its impact to the small business owner. I'd highly recommend Jeff to others seeking for an IT professional.

Latest Blogs

Tip of the Week: How to Effectively Task Out Responsibilities

Creating the Ideal Task

Many productivity gurus (and assorted other authorities on the subject) have lent their expertise and created a rubric to help do just this:

Step + Detail + Deadline + Context = Task

This rubric Is particularly useful for creating single tasks, as well as individual steps in a larger process. Let’s go into these four components piece-by-piece.

Step

With each task, there is going to be some inherent action necessary, so you need to address what that action needs to be. Does someone need to research something, write something, or simply check into something? Tell them what needs to be done for their goal to be accomplished.

Detail

You also need to provide additional information concerning each task for context and clarity. This would include things like:

  • The person or department who is responsible for completing this task
  • The purpose of the task that they should strive to accomplish
  • Why this task is important to the overall goal
  • Where any resources can be found to assist with the task and general guidance to help complete it

Deadline

Once you’ve outlined what the task is, you need to identify when the task should be completed by. This helps ensure that projects are completed in a timely fashion, with certain milestones achieved within a certain timeframe.

Context

Finally, you need to include other pertinent details about a task, including how much time may be spent on it, which project it is for, and what priority level it should have. This gives the person responsible for the task more information as they organize their schedule.

Let’s assume that you want to throw a surprise pizza party for your team, and so you wanted to give one trusted employee (we’ll assume he’s named Bob) the responsibility of ensuring the food was ordered ahead of time. The task you assign to Bob might look like this:

“Order Food for Staff Surprise Party on Friday

Assigned to BOB – Priority 3
*If unable to complete, please inform HR*

Wednesday:

  • 3:15 – Get credit card from HR and call Pizzeria Porfirio. Place order for three large pizzas with peppers and onion and 75 of their house special chicken wings to be delivered Friday at 4:45.

Friday:

  • 1:00 – Call Pizzeria Porfirio to confirm delivery”

That’s all there is to tasking out a process for your team to follow. There are also software solutions available to make this even easier for you and your team, so long as you keep these practices in mind and completely task out the things you assign to others. The clearer the process is, the more likely it is to be successful.

For more handy tips to boost your business’ productivity, make sure you subscribe to our blog!

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Cybersecurity Takes Effort at 3 Levels

Protecting Home Base

Physical security is one of those elements of business that you either love or hate. The people who love it tend to be deliberate, patient people. The people who don’t tend to want access right now and without hindrances. First, it is a balancing act. Secondly, it’s ants vs. elephants. You need to protect your investments, your staff, your data, and your physical technology. 

There are all types of things that you can do to increase your level of physical security. 

  • Get an access control system - This option is probably the most prudent physical security investment you can make. There are all types of solutions: key fob, ID card, smartphone, even biometric. The idea is simply to get a read on when people come and go, what they need access to, and to protect company assets with the use of technology.
  • Get some security swag - When people feel like they’re being watched they don’t tend to be as foolish as when they know they aren’t. Getting some digital security cameras can provide you with eyes (and ears) all over your business, and they serve as a pretty good deterrent, too.
  • Security! - If you don’t mind spending some money, one of the very best ways to promote security at your place of business is to, in fact, hire some. Albeit, expensive, if you have personnel on duty, not many physical security problems will come your business’ way.

Protecting your place of business is extremely important and, on some level, has to be a priority. Problems of physical security don’t just extend to peddlers and madmen; they can more often result in more subdued problems such as cybercrime. To that end...

The Battle Against Cybercrime

Cybersecurity can be a problem from inside your office, but more often it comes from outside your network, even if (as we’ll talk about later) it’s often triggered by someone on your side. In order to sufficiently protect your Internet-facing systems, you’ll need a plan that includes the following routine actions:

  • Software patching - In order to keep the software your business relies on from being a direct avenue to your data, you will need to ensure that each piece of software is routinely patched and updated regularly. 
  • Spam blocking - Your organization gets literally hundreds or thousands of messages per day coming in from senders you didn’t request anything from. In order to separate the legitimate mail from all the other rubbish, you will need to have a spam blocker in place.
  • Firewalls - You will want to make sure that firewalls are set up on all applicable spots on your network. A well-updated enterprise firewall will catch most malicious software that is thrown at it. 
  • Multi-Factor Authentication - Where you can, you should be using two-factor authentication. It may take a few moments longer to get into your account (more if you left your smartphone in the car), but it will be worth it when you don’t see a data breach. 
  • Use of security tools for work outside of the office - Today’s business is a remote business. Making your team utilize secure connections--whether it be through a password-protected remote access software or with the use of a virtual private network--is a great strategy to keep business data safe. Mobile management is also extremely important as many people are now working on their mobile devices. 
  • Get tested - Once you think you’ve created the comprehensive cybersecurity strategy, get it tested. You need to be sure that it is effective at stopping today’s most powerful threats. Call PC Technologies today and our team can help you set up a test of your organization’s cybersecurity.

Now that you have all the tools in place, you have everything updated and you have eyes (actual or virtual) on your access points, you then come to the most difficult part of creating a three-level security plan that will protect your business’ digital and physical assets: training the assets themselves. 

Keep Beating the Dead Horse

It’s true that you need to have a plan to train your employees on solid security practices. The problem becomes when you have taken all the steps that you were supposed to, invested heavily in the training and testing of each employee only to have someone make a mistake and cause major problems for your organization. 

Most of the threats your business faces come into your network from cybercriminals and scammers of all types through your communications platforms. Each day, literally billions of phishing emails are sent, and you can only imagine how many scam calls someone may get per year. The point is that these problems are coming at your business from all directions and it would be a shame if someone on your team was the reason that your business is dealing with a major data leak or other digital disaster. So, if you aren’t actively training your staff about phishing and other cyberthreats, you have to start today. Some points of emphasis include:

  • Password Hygiene
  • Data Security Practices
  • Secure Processes
  • Access Control Standards
  • Social Media Use
  • Conformity to Policies

Don’t let your business get hacked. The IT security experts at PC Technologies can help implement the cybersecurity policy (and the tools) needed to ward off cyberattacks and keep your business’ data secure. Call us today at 360-491-2227.

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Protecting Your Data Privacy Is Harder than Ever

Your Average Website

People spend a lot of time online researching, buying, and interacting with companies. When you fill out a form with your name, and often your address, email address, and phone number, you are expecting that information to be secured on the other end.

This information isn’t always protected the way you would assume. In fact, many companies actually take your information and bundle it with hundreds or thousands of other people and sell it off for a profit. Of course, this is happening less and less as individual data protection is taken more seriously. 

The problem becomes, what happens when this company gets breached. All of the information they have attached to your name (and other personally identifiable information {PII}) is exposed by hackers; and guess who is responsible? You are. Nearly every website that you go to will have all of this information in the fine print, leaving you with almost no recourse but to have your personal information out there for people to buy. It’s even worse when the lost information is medical or financial information. It can get real personal real fast. 

That may be the worst-case scenario, but privacy isn’t great on the Internet to begin with. Every message you send, every movie you watch on a streaming service, every time you search something using the search function on a website, every item you buy online, leaves a data trail right back to you; and, this goes for everyone.

It isn’t only willing participation that strips you of your data, either. Almost everything you do on the Internet--whether it be messaging, streaming media, shopping, or simply surfing the web--leaves a data trail right back to you. Your data trail may not work against you, but it is always there and that data shapes your individual story online. If someone were to take an interest in you, there is a good chance that they would be able to find out a whole lot more than many people would be comfortable with. 

How Do You Protect Yourself?

If your data has value, then you need to make an effort to protect it. You’d actually be surprised how much money companies pay to get your information. It may seem like it is thrown around, but actually to get the data they want about you (consumers) they need to pay. Think about all the ads you see on an average day. Most of those ads are there because they know what you want, and how to get it right in front of your face.

Here are a few things you can do to protect yourself online:

  1. Make up complex, unique passwords - Having passwords that protect your data online is essential. The trick is to use passphrases that only you can remember. Sprinkle in upper-and-lower-case letters, numbers, and symbols and never use a password twice. 
  2. Read the Terms of Service - Reading the fine print can really be a huge benefit; and, we get it, it’s tedious. If you want to protect yourself online, know what you are allowing a company to do, whether it’s at a website or in a mobile app.
  3. Monitor your financial activity - Today there are several services dedicated to helping people manage their finances more effectively. Finding one that you trust and provides you access to your latest credit reports is extremely useful.
  4. Don’t connect to public Wi-Fi (if you can help it) - Data caps make this harder on people, but the more untrusted Wi-Fi you use, the larger the chance that you will be hacked, period.

If you would like more advice about keeping your personal information safe, and your good name unsullied, contact the IT professionals at PC Technologies at 360-491-2227 today.

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Know someone who would benefit from PC Technologies? Let us know!

Latest Blog Entry

With so many things that need to be accomplished each day, it always helps to have all the information needed to complete these tasks. If a task has no context assigned to it or no insight into how to approach it, productivity and morale are going to suffer. To prevent this,...

Latest News

PC Technologies launches new website!

PC Technologies is proud to announce the launch of our new website at www.pctechnologies.net. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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