The Thurston, Pierce, Lewis, and Mason Counties IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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windows 10

Prepare to upgrade today.

As business professionals, it’s imperative that you keep your organization's technology up to date with the latest operating systems and software patches, as lapses of network security can be devastating. Microsoft is releasing its next operating system, Windows 10, on July 29th, 2015. To entice users to upgrade to their new offering, Microsoft is offering a free upgrade to those who currently use Windows 7 and Windows 8.1.

What does this mean for your business? To say the least, it’s now more economically viable to be running the most recent software on your PCs than ever before. PC Technologies wants to help your business take advantage of this opportunity before it’s too late.

What’s New with Windows 10?

Features for tech veterans and new users alike.

Microsoft is combining the metro interface from Windows 8 with the familiar Start menu and desktop functionality of Windows 7, making Windows 10 an exceptionally user-friendly operating system for all Windows users.

New features of Windows 10 include:

  • Microsoft’s brand-new web browser, Edge. The new Browsing interface which has been designed to deliver content in the most user-friendly manner possible. 
  • Cortana. The familiar voice assistant from Windows Phone will be available on all versions of Windows 10. She learns more about you based on your habits, so she can be more helpful in the future.
  • Cross-device compatibility. This feature allows Windows 10 to be used on a PC, tablet, or phone. You’ll always have the full version of Windows 10 with you wherever you go, allowing you to accomplish more while on the go than ever before. The Windows Phone version of Windows 10 will launch as soon as September 2015.
  • Virtual desktop capabilities. Integrated VDI options allow users to run multiple different applications without cluttering the screen, increasing productivity and efficiency. You can group tasks by project to easily organize your work.

Why You Need Windows 10

It’s more than just a fancy upgrade.

When you’re using the most recent operating system, you have access to the latest patches and security updates from Microsoft. This means that your systems will be up to date. Additionally, Windows 10 has more powerful built-in security features than any previous Windows operating systems, helping your network stay secure from external threats.

Arrange Your Upgrade Today

Plan for the future and you plan for success.

Your business should be taking advantage of the latest software solutions in order to increase productivity and efficiency. We can help you ease your business’ transition to a new operating system. Contact PC Technologies today at 360-491-2227 today to find out how we can present your organization with our valuable IT services and solutions.




Who Are We?

It's Nice To Know Who You're Working With, We Get That

PC Technologies understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

About PC Technologies

We are not your typical business, We are your business partners

We live by the idea that your business needs come first, so much so that our CEO W. Jeff Seeman has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

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Our Difference
 
It's a Secret

Shhh, don't tell anyone we told you!

WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

Discover What It Is!
 

Refer A Friend To PC Technologies!

Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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Refer a Friend
 

What Our Clients Say

  • I highly recommend PC Technologies for any of your IT and/or computer needs
    Practice Manager at Robert GR Lang, MD Inc

    Jeff has provided computer components and IT services to our medical practice since 2007. He has seen us through a system conversion, office move, and EMR implementation, providing the peripherals and support needed to make a smooth transition each time. He and his staff are prompt, professional, and price conscious. I highly recommend PC Technologies for any of your IT and/or computer needs

  • Gets it fixed fast
    CPA

    Jeff and his staff installed a major computer upgrade for my office. There was no down time for my staff, the system works great and whenever there's glitch, Jeff, or one of his staff, gets it fixed fast.

  • No more having to take the computer into the store
    Director at Washington Gemological Laboratory

    I have relied on Jeff and his crew for not only minor 'bugs' that occur but also for swapping out the entire data from an older laptop into the one I currently use. They have always been able to do the job and quickly. Most of the time they are able to resolve the issue over the phone, while controlling my computer from their office. Love it!! Makes my life so much easier. No more having to take the computer into the store.

  • Jeff is the IT consultant for our company.
    Citizen Action Network at Freedom Foundation

    He goes the extra mile to ensure that all of our computer infrastructure is running smoothly. When we do encounter problems Jeff is quick to respond. He has become integral to our team--so much so, we should call him a staff member rather than a consultant.

  • PC Tech is a great place to get all of your IT needs.
    Branch Manager / Loan Officer at Weststar Pacific Mortgage

    Jeff is always available and works with you on the best possible solutions to ones needs. I would recommend PC Tech to anyone that is running a business and does not want to deal with IT.

  • Jeff is able to bridge the gap between IT professional and customer relationships very well.
    Board Member at Seattle Search Network

    I've recommended him to clients that are in need of IT services many times. Jeff is highly skilled in IT and understands the changing trends and its impact to the small business owner. I'd highly recommend Jeff to others seeking for an IT professional.

Latest Blogs

Tip of the Week: Three Best Practices for Project Management

1. Establish Good Communication Habits

If there’s anything that the success of your project will directly rely upon, it is how well you communicate with everyone involved. This will require you to not only have reliable communication solutions, but to actively put them to use.

From the very beginning of your project, make sure that everyone involved is sharing all of the information that is appropriate to be shared, with whom needs to see it. As the person in charge, you should set this communication in motion, leading by example. As we will cover in more depth below, this means utilizing the tools at your disposal appropriately - keeping conversations pertinent to the group as a whole visible to the group as a whole.

2. Define Milestones, Objectives, and a Timeframe

Any project should have four distinct stages to it: initiation, planning it, executing it, and a wrap-up at the end. Each of these stages should be punctuated by different milestones and objectives to be reached, as well as a set schedule as to how quickly each needs to be achieved.

This can benefit you in a few ways. First off, it is always better to be more organized during these kinds of things, as it helps eliminate the chance of wasting time and money. Look at it this way: if you have Tasks A, B, and C to do in a project, and three employees to see to them, it isn’t going to help much if all three of them go out and spend their time on three separate versions of Task B. 

Furthermore, timeliness is usually a factor in these kinds of things, so it is important to establish a set schedule based around any limitations. Let’s say that you were planning a Halloween party for your office... it wouldn’t do much good (or make much sense, for that matter) to have that event two-thirds of the way through November, would it? Your projects are likely influenced to some degree by outside stimulus, and so should be treated the same way - set deadlines and timeframes ensuring your preparations don’t run long.

3. Use the Tools and Resources Available

There are many business solutions out there today that make the many processes involved in managing a project from start to finish much easier. Take, for example, the practices we’ve already reviewed in this blog - there are many communication solutions that are ideal for group project work within an organization that you may not be using to their full advantage. Likewise, there are project management solutions that allow you to better track and manage how your team is using its time and energy.

Finally, you also have the option to utilize automated solutions to simplify and expedite many of the moving parts that a project has. Rather than risking a crucial step be missed in the flurry of responsibilities your employees have, allow the facets that can be automated to be, and let your business solutions serve their full purpose.

Interested in learning more about how your internal projects and other processes can be benefited by technology solutions? Reach out to us at 360-491-2227 to learn more!

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How VoIP Can Save Your Business Money

First, it may be helpful to briefly review what VoIP is, exactly.

Understanding Voice over Internet Protocol

Originally, the telephone worked by taking the sound of a voice and converting it into electronic waves, which were then sent to the recipient and converted back into sound. Nowadays, digital phone systems translate sound information into packets of binary data that are transmitted to the person on the other end of the line across the Internet.

How Does VoIP Ultimately Save My Business Money?

There are quite a few ways that the cost savings that are so often touted with VoIP can be accomplished.

You’re Paying for One Less Thing

On a very basic level, VoIP can save your business money by eliminating one of the utilities that you’d otherwise pay for: your telephone service bill. Since VoIP uses the Internet to transmit data, all you need to pay for is your business’ Internet connection. While this does present the possibility of communication issues should you lose Internet service, the cost savings over time can make this issue less worrisome nevertheless.

VoIP is Easier

Because VoIP is delivered via the Internet, your employees no longer need any additional infrastructure to enable them to make calls - which makes the process of adding (or, if the need should arise, removing) phones much less intensive. After all, you will no longer potentially need to redesign the office to accommodate your infrastructure, eliminating the costly construction that this could bring about. This all contributes to a decreased investment necessary to leverage VoIP to your advantage.

VoIP is More Efficient

Depending on your industry, you may field repeated calls from clients and customers coming in for assistance and other assorted requests, often addressing similar topics. Some VoIP solutions enable you to provide them with an auto attendant recording that walks them through the process that is troubling them. As a result, they are satisfied, while your employees won’t need to deal with interruptions throughout the day that could be avoided, allowing them to be more productive during the time you pay them to be there.

Are there other benefits to VoIP solutions? Of course... there’s the enhanced mobility it offers, the customization we only briefly touched on, and many other considerations that make it a great option for businesses. However, the cost savings can’t be denied.

To learn more about implementing VoIP into your business’ technology, reach out to PC Technologies at 360-491-2227!

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A Backup Protects Your Business from Issues of All Kinds

Valuable or not, you don’t want to lose any of your business’ data. That’s why PC Technologies is here to help, with solutions that provide comprehensive backup and disaster recovery.

Keeping a backup in this way can help keep you from becoming a victim of data loss, regardless of the severity of the data loss event. For instance:

Accidental Deletion

You shouldn’t underestimate the potential impact that mistakenly deleting some critical data can have on your business. Fortunately, this impact can be deftly sidestepped so long as a backup solution is put in place. If your company is following good backup practices, you should have at least one copy of the deleted file in a backup, allowing you to restore it with little issue.

Data Corruption and Theft

Along a similar vein, a backup can be your saving grace if your data is stolen or targeted by a cyberthreat. This is especially the case when ransomware is involved, and your data has been encrypted. Rather than paying the ransom in the hopes of receiving the decryption key, or starting from scratch, a quick restoration from a backup can put you back in business (once the system has been wiped of the ransomware, of course).

This process is much easier when you have a business continuity plan to fall back on. This strategy recommends that you keep multiple copies of your backup, one isolated offsite for major repairs and more efficient migrations, and one on-premise for less severe loss incidents and quick fixes.

A Bonafide Disaster Event

Unfortunately, it can be hard to predict exactly what kind of disasters you need to protect your data from. While some are certainly more likely than others, even the least likely disasters need to be anticipated and prepared for. Fortunately, one of the most critical parts of preparing your business for any of these disasters is to have a backup ready and waiting. Ideally, you’ll never need to use it - especially for this reason - but you’ll be glad to have it if you do.

Many business owners don’t consider the possibility of any of these disasters before they happen, which leaves their company vulnerable. Don’t be one of these business owners.

Working with PC Technologies will help you better prepare for disasters big and small, so you’ll be more able to weather through them and resume your operations. To learn more about business continuity planning and a BDR solution, give us a call at 360-491-2227.

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Know someone who would benefit from PC Technologies? Let us know!

Latest Blog Entry

Any project that your business undertakes will have its success defined by the particular goals you have set for it. This means that each project will be different, its own concerns and considerations coming into play. However, when it comes to managing these projects, most ...

Latest News

PC Technologies launches new website!

PC Technologies is proud to announce the launch of our new website at www.pctechnologies.net. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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